Soon. Distributor is waiting for customs clearance basically, to bring them into Canada.

Richard

This is how a pinball machine should arrive to the customer. Fully strapped to the skid...box isn't beat to sh!t. My Rush premium arrived...both straps around the box were no longer around the box. The box was all beat up. I'm lucky the machine didn't arrive damaged.

I saw the sticker picture from the last machine talking about meets Canadian blah blah, and I was thinking wait is that the sticker? We got this

Well, in all fairness - he does live like 90 minutes from the factory.

They may not drop ship, but they probably allow local distributors to pick up directly from the factory and deliver to customers. I know Stern allows it.

My game is the same way. I put a support ticket into CGC about this and they say it is normal. Whatever. My CCr is on 28 volume and is barely as loud as my AFMr at 6 volume.

I ordered from Flip N Out and the bill of lading shows it came from Evansville, IN so it took a nice 6 hour detour south before coming back my way. Even so I was still pretty nervous after seeing the damage FedEx has done to other shipments. I'll count myself lucky.

Idk that doesn't seem right.
My Ccr valume at 10 is plenty loud and drowns out my stern tmnt! I have to turn turtles up to like 15 or higher to hear it Over Ccr if I don't turn Ccr down at all.

What could be the issue then? Why such a big difference and why would CGC support says it’s normal? @LTG, what do you suggest?

Yep, my MBr rumbles the room at 8. CCr doesn’t come close at 28. Something is up.

Why does the number at which the volume gets loud matter? Just turn it up until it’s loud enough.

That seems odd.

I still wouldn’t count it out, anything is possible

It goes past 11! The main issue is that is sounds like shit turned up that high, not the volume number itself. Just comparing between CGC games. For my game, it becomes muddy/distorted and buzzy by the time it’s at what I’d consider an average volume.

Ah. I see. That makes more sense why it’s bothersome.

Typically regarding audio, if the source’s output volume/voltage is too low going into the amplifier the result will be distortion in the speakers. Take for example a headphone jack output signal from a ipod/cd player etc. If the player’s volume slider is at 10-20% and you then connect it to a stereo amp to play via external speakers you’ll have to turn the volume way up on the stereo to hear anything and it will sound like crap. However, if you set the output volume of the player to 80-90%, you can turn the stereo (amplifier) level down and it will sound much better and still play loud.

Sounds to me like there’s a mismatch between soundboard level output and amplifier volume control. Making sure CGC is sending the correct line level output to the amp should help solve the problem.

Mine I have at volume 7 and seems about right for my tastes, if you ever want to stop by and compare wiring or take pics your more than welcome too.

I agree my MMr and AFMr are set to a much lower volume but are way louder. I don't know what the fix could be.

See post #2265

So how do you adjust the CGC soundboard level? I have not looked at the board or manual so perhaps this question is dumb.

It’s not in the manual.

I was told by Planetary that my game will be drop shipped from 60804 (Cook County - CGC). Planetary needs to arrange for it though and set up the Bill of Landing since CGC doesn't do customer pickup. Maybe the distributors address is printed on the Bill of Landing as a form of Blind Shipping? It would really be a bummer for my game to ship all the way from Chicago to Nevada then back to Iowa... especially when I live 3 hours from CGC.

But when it turned to the correct volume it sounds just as good as the others?

Richard

I have no experience in pinball sound adjustment just carryover general audio knowledge. My guess is the output voltage being sent to the amplifier may be wrong and unless it’s a hardware failure, could be corrected via a firmware update? The fact that distortion is present at higher volume settings leads me to think that it’s the preamp level being too low that is causing the problem. This wouldn’t be user serviceable if I understand correctly. But again, I have little pin shop experience.

Isn't this the first remake to be running the new interface/SW?

Yeah for MBr they released an updated audio file package in one of the software releases that fixed volume and clarity/mix. I’m still trying to figure out if it’s a widespread issue or just my game and a few others. Audio is very subjective, what sounds just fine to some may not to others, so it’s hard to nail down. Comparing my game to all my others, it seems to be an actual problem and not just personal preference.

Sorry, didn't mean it couldn't be the same issue. Just adding that it could be related to the new OS.

Using a phone app decibel meter could help.
Using the same app and same phone model would help keep some variables out of the data.

You have to adjust the volume very high to be able to hear it. Where as I set MMr, AFMr to the minimum (8) and its almost too loud. I have the minimum volume option set so I can go below 8. If I set my volume high on MMr, AFMr its way too loud to tolerate. You can't go way too loud to tolerate on CCr. I'm as high as I can go on CCr and it's not quite loud enough. I could go higher but it starts to sound distorted.

This is exactly how mine is too, thanks for spelling it out clearly.

On all 3 of my remakes I have the min vol off so I can lower below 8.

Sounds like there are some CCr with volume issues then?

Other owners have confirmed that their volume on their CCr is comparable to the other 3 remakes (when set at the same number) correct?

Richard

Mine is loud enough that I just run it at a cool level two tree.

Same. My volume is very loud like mmr. I think it’s set on 4 or something.

Ohh OK.
That makes sense.

Richard

Ok so what’s the solution LTG for higher sound? I guess I’ll start another ticket with CGC since no one really knows how to fix this issue.

Interesting so maybe something to audiogate I'll chime in mine came set at 16 out of 31. I didn't think anything of it as this is my first non Stern but it's definitely not as loud or chrisp as them by comparison for sure.

Please do that so the engineers can look into it.

My game here seems fine.

Thank you.
LTG : )

Please do this. It may go to me, I'll advance it to the engineers.

LTG : )

The sound works fine on my ccr. Does anyone have Mylar peeling up behind barts head? Mine just started to and not sure what to do about it.

Has anyone put mirrors blades in? I would like to see how it looks, I’m not sure what blades to commit to.

I'll post up Brian Allen's later

Thank you, sorry i read it to quickly. No matter how careful I am I always end up messing up mirrors even though i love em.

I have mirror blades on all 3 of my CGC SEs. They look great!

I have a set already on hand to put on my CCr when it arrives!

Richard

Just passing this along for a friend!
https://villagebbs.com/forum/index.php?topic=48031.new#new
Little shop of games CCR SE's in stock.

I don’t understand why a friend would make you pass this on ??? Strange

Would someone mind taking a picture of the shooter rod ? I'm reassembling my game after powder coat and can't remember if there is a washer on each side of the barrel spring