Trust me ... pinball is hard, and we have worked with most of the existing and new pinball companies ... CGC certainly has their shortcomings, they do have a capitalized business that can sustain most of the tough times, and have built something that is very difficult to scale up. We are working with another half dozen companies now to make machines, and they are having a very tough time on all of the things you need to do to make a sustainable pinball business. We hope they all succeed, but it's really really hard, and really draws on alot of $ that many of them struggle with.

So, we view CGC as one of the big 3 that will be doing this for a long time ... we just wish faster, they've already mastered better.

Rick

Nearing 8,000 posts in this thread in the 9 months it's been alive. Over 80% of those came in just the last 4 months since I got my SE. The anxiety is increasing exponentially. I visit here looking for tech advice and helpful hints. I feel lucky to find a few. Is there a filter for this in the FAQ? (No, I checked.) The thread's title is somewhat misleading. It is, or has become, predominantly an "SE+/LE waiting list group therapy club" - clearly a need for several thousand frustrated would-be owners. But not so much for happy CCR SE owners sharing tech advice, gameplay hints, mods and other fun stuff. Maybe start a "CCR SE Owners Club?" Or would that eventually morph into another group therapy thread? (Answer also not in the FAQ -- I checked twice.)

jfh you may not be on the payroll, but you you are absolutely the perfect and favorite customer for CGC. ‘ it doesn’t matter how much it costs, I’ll buy it! I don’t care how long it takes to get it made, I’ll wait for eternity! I don’t care if you don’t communicate any updates to me throughout the entire process, you don’t have to! And I will defend your honor to anyone who thinks otherwise!‘ I hope CGC doesn’t base their Lyman code and saloon door pricing on your post above. Gotta hand it to you, you never waver or let your emotions get the best of you. Better than many of us on here.

Now if you could please let your boss know that we would all really appreciate it if you guys could start shipping more LEs again, that would be awesome! Have a good rest of the day all.

Rick your a stud for communicating with us terrible pinsider's. CGC should take notes from you my friend. Thank you for everything you have done for pinball. You have done quite a bit for cgc as well. Please for the love of God tell Doug to figure out how to provide PR for his company. They have been my favorite manufacturer up until now.

Cactus Canyon Remake Club - New Sheriffs in Town!

didn't realize that the New Sherriff in town was jfh

I though it was CCR related !

Yes they have!!! Now they need to master their lack of commuication and arrogance. Perception is reality!

Your FAQ is one of the most comprehensive I've seen for one title, although I only have 3 late games I really care about. I did read it (and all the posts) before I bought the pin, which influenced my choice for the SE. That alone answers the majority of questions I come here for. We are fortunate to have that resource. I think you may be at the point where, if you keep adding, it may get too cumbersome. Attention spans are declining. The many referrals in posts to read it may seem redundant, but they are necessary, even for long-time pinsiders like me. Not everyone realizes how rich and detailed the information is in there. They need to be reminded. Repetition is key to learning and remembering stuff. Shaming for not reading it before asking a question -- negative reinforcement -- can be even more effective!

1K for the upgrade Kit would be nice, when you figure in the past the color DMD chip only upgrade for AFM was $400.

Speak for yourself.

JFH,

You have done many great things in this thread for us all. You have my sincere gratitude for that. You have kept this thread positive and upbeat. And you like Lloyd are always happy to assist us all. Your probably a real awesome guy.

But as others have said, you don't need to constantly defend the indefensible. People have every right to ask these questions. And no that does not mean " you can get a refund if your unhappy" what a stupid thing to say to collectors. Especially when they are coming out so much a head before we have the game. Its insulting. Doug said this to me personally. Not an ideal comment to your base.

Is it OK to ask why are the goal posts being moved on us collectors? Guess not. Most moved on from topper gate.

But now still getting nothing in communication yeah several of us are pissed. And again these are pretty basic questions due to the amount of money involved Deposits and so forth. And it is pretty common knowledge, that you do not treat customers like this period!!!

Isn't one of USA biggest rights ...
Free speech... ?

Yeah that sounds a lot like Twitter over the years. Less usefull lol
Can we edit or remove your less usefull posts?

Like yelling fire in movie theater ?

LTG : )

Come on now, that happens daily in the USA. So yeah no need for the first for sure

Oh but wait, I don't think we use movie theaters anymore in the US. So guess the first will still be around damn it.

Great corporate representation there Mr. Chapek.

Received my railroad tie mod black friday purchase from back alley creations in the mail today. looks awesome!

before install:
PXL_20221209_215025892 (resized).jpg

installed (sorry for the somewhat blurry pic):
PXL_20221209_215835465 (resized).jpg

and yes it does somewhat obscure the leftmost bad guy as others have said, but I'm OK with it. looks like it belongs there.

This is your take on this ?

Maybe the point is I You or whoever has the right to speak freely .. if you want to yell fire in a threatre have at her.
No pinside rule says that I or anyone cannot voice dissatisfaction or satisfaction in a thread., without the OP wanting to sensor what he or she thinks doesn't belong .
Went over real well in the Bond thread!

You may not like it but in the end you do only have 2 real options. Wait for your game or cancel your order. Bitching here about it to other ppl who are as pissed off waiting doesn't do anything to make it go faster. Reminds me of my military boot camp days. You'd always get a few that would complain they are hungry, cold, and wet. As if we weren't ALL hungry, ALL cold, and ALL wet. Thanks Capt Obvious!

If you think this will put pressure on CGC get prepared for more disappointment. Asking for updates on a forum of collectors and enthusiasts also won't get you a real answer as the ppl who really know what's going on don't come here to tell us about it. Share your opinion and frustration all you want dude! This is why Pinside exists. Just don't be surprised when you don't get a a positive response to a negative comment. Common sense.

As has been said before on the other CGC club threads, all the blind threats of never buying another CGC have been made before on all the previous releases. Folks come back and buy anyway. Short memories.

Meh. I’ll take the hit. CGC getting away with nothing. Something? Anything? I’m not sure.

Great products, always slow and always behind schedule. Again, great pins though. And priced well comparatively.

Looks great! I was thinking of getting that for the LE on order. Glad you like it as Back Alley is good stuff and nice guy, which always makes the deal feel better.

I was interested in possibly making a home made mod of wooden rail ties to tie into wooden apron. Will make that decision when it arrives and gets some over due play time, and hopefully it arrives before SD comes.

I am going to swap my LE tracks as well with the Backalley ones.

Mrmikeman,

If you think this is to try and strong arm them into anything your wrong. This is to help keep this shit from happening anymore. It is not difficult to communicate with your customers. It's really not. But buyers like you endorse these bad business practices by staying silent. But hey man you do you. Just stop telling us we are bitching for asking very common sense questions.

Me to, I will take one for the team and buy as well. It's not like Im already coming out a head. I haven't knocked them on anything but communication and moving the goal posts with the topper. They have been my favorite company since they started. And their quality is unmatched. They should be releasing several titles a year. But they do not

It’s not the waiting that is bothering anyone, it’s strictly the lack of communication.

Wrong, it’s going to be cheap

Do you work for CGC?

The problem is the part that’s being redesigned isn’t part of the topper. Don’t expect games until 2023. I said this back a month ago. It stinks but we’re all going to have to wait. Luckily, it’s going to be worth the wait when they arrive.

Do tell...

Just let people ask questions and get answers like every other owner thread. If someone wants to use the FAQ you made then that’s great too. Both can exist at the same time. You don’t have to respond to every single question and comment. Your reminders and non answers to every post clog up the thread more than anything.

Preach

Speaking of which, I need to get my ski mask from the dry cleaner because every year on December tenth I walk into a bank, dressed in all black, wearing my level IV body armor and a ski mask... I politely, yet very firmly shout "Everyone."

Then I walk out and get some lunch.

Answering for jfh in typical response ..

Oh your completely right but your really wrong

If that’s true it’s a very curious business decision to not ship SE pluses. Admittedly I’d be annoyed as a future LE owner, but if they offered me the opportunity to switch to an SE plus I’d be okay with it (but would hold out for LE). Also sucks for the few people who had LEs shipped…they apparently have a mystery part that needs to redesigned in their machine.

Looks really sharp!

This

I keep seeing people suggest that the new MMR SE will be $8,000. No way that will happen, the MMR SE from 2019/2020 was $9,000. I could definitely see them asking $10,500-$11,000 for the next run which apparently is only going to be around 300 units.

I saw flames and tons of posts. I thought saloon doors were shipping.

I agree on $10-11k and I'm on a few "lists" for one. I just hope it's an SE+ with topper

It’s too bad that little flame can’t also toggle to a dumpster fire icon so I don’t keep getting tricked and excited. Not sure if a human would toggle the icon or maybe introduce some AI to determine when to flip it.

So ... we are right , but we are wrong

One could hope , but they can't even deliver the games.

Interesting as I took delivery of my SE in April and it has been a joy with over 1000+ plays, curious what not part of the topper needed redesign or work. I guess my SE+ when it shows will have the fix.

Also curious still how you say the software/hardware package will be cheap. It be great but why should we value your statements more than any others? Please explain both counts thanks

......is of value to them. Now that's a bit arrogant, don't you think so ?

Would anyone know the reason why CCR’s can not be shipped out off the US?

CGC and all manufacturers have to jump through all the Electrical approval hoops before they export. Not only for Australian but worldwide. Different rules for different locations.

It would certainly add to the challenges of exporting the product.

https://www.eess.gov.au/safety-requirements/essential-safety-criteria/

“We must assume that no news is good news…” LOL.