I hope this chases people away.

If CGC continues to operate like this I will 100% buy every machine they produce.

Looking to replace my minty original MM next, and then what ever games are after that. Big deal.

Has anyone requested a refund and been denied?

Heck waiting on my cyber truck stinks cuz my truck could go dead any day.

Why ?
With no updates here or to customers by email or anywhere else... they cause this shit show ...
$1000.00 or full payment to you may seem insignificant but to others who have made a commitment to buy ... perhaps an email wouldn't hurt for the interest free money I have with CGC distros ...
Have you ever said something negative about CGC..
It's like your their defender , no reason for them to be here?

gLBZM6.gif

This thread is like getting stuck in traffic while driving your children to the amusement park. Are we there yet are we there yet , Just wanna reach around and give em a cuff.

Probably the same reasons most manufacturers avoid Pinside.

Just not worth it.

Lloyd

But manufacturers techs seem busy on site ...
Lowest company man pulling all the weight

Multiple deadlines missed and no communication are not signs of a quality company, yet you blame those with deposits paid as the problem.

Looks like someone has a very precise eta. Good things to come…

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Posted a bit ago for a CCR deposit placed in the market place for $ 1000.00 why would someone do that and not get his money back from pinballstar?
Seems the hard way to to get your deposit dollars back , guessing they didn't give refunds .

While waiting I have decided to join the Cirqus to pass the time. I start traveling next week and will keep you updated on my adventure.

As far as waiting for my CC SE, this game came out is 1998, I was still in high school and had no clue what Cactus Canyon was. A few months won’t hurt me. I understand those who are frustrated, but I’m not.

When I get my game I know I’m going to love it. Just like my other 3 remakes.

I take great comfort in being able to contact Lloyd, Ryan, and George who is also a great help for my technical issues.

I’m really looking forward to the LE buyers to get your games as well as the SE + buyers.

I hope everyone will be happy soon!

Cheers,
Richard

I am guessing he is getting a Cirqus Voltaire.

Just a note here. If you mean George Bork, he hasn't been with CGC for some time.

LTG : )

Bought a fully restored CV.

I didn’t know that!

Side note…ending your messages with doesn’t remove or excuse the passive aggressive or belittling nature of the majority of your finishing sentences.

Now here’s to open communication and positive updates from CGC and all of the distributors, in the month of November.

I can appreciate someone who takes great care in writing their closing sentences and stands by them.

Officially starting to hold my breath…

Shoot, I’ve been waiting on an Elvira from stern since early ‘21, with the added pleasure of price increases each (failed) rollout announcement since then and STILL no eta! Yes, it’s not the initial release but it’s an announced production run and a 2 flippin’ year delay (if I’m lucky) is absurd. We’re good CGC Take all the time you need because I know your product and support is worth it.

Again, I just don’t see how you can see the past so clearly and not assume this was going to be the same. Why keep bitching about it? Literally broken record. This is in their DNA. Don’t like it, don’t order from them.

You have me confused with someone making excuses for the output

Man and people got mad at me for writing huge long diatribes and fictional tales of woe waiting on my MBrLE, and it was only 6.5 months on that. Feel sorry for those waiting on a CCrLE, however, I think given the choice, I would have bailed on a CCrLE at 6 to 7 months, and it would have taken a title like their first 3 remakes to get me to wait over a year. For CCrLE, no amount of Lyman/sharp code help would make me wait this long.

I remember Those posts made the wait all that more entertaining! When you got your game that thread just wasn't as fun

I love my CV! I have tremendous empathy for all the LE buyers and SE+ buyers waiting and waiting for their pins without much feedback to help ease frustrations. I wanted an LE, but as fast as I was to order one, I was shut out. So I ordered an SE+. While waiting, I noticed mint SEs (which I believe are the same game) with less bling and no topper, were pretty readily available around $8k or so. I decided to grab one with about 50 plays on it for just under $8. I realize that’s not an easy option for everyone, so I consider myself very fortunate to be able to do that. Whenever my SE+ is ready to ship, I’ll hopefully sell my SE for around what I paid or a little less, but with several upgrades I added to the game. For those who can make that strategy work, it can really help with the waiting game, and this game is well worth the wait.

The difference between "deadline" and delivery "estimate" is immaterial to this discussion. You seem to do this a lot as opposed to addressing the issues being brought up.

Just to be clear, the SE and the SE+ are exactly the same game besides the topper. No more or less bling otherwise. When you decide to sell your SE, you could transfer everything you added over to your SE+

IDK. I’ve been dreaming of owning a CC since the first time I played one 10+ years ago. While I’m annoyed with the unexplained delays and false estimates, I’m perfectly ok with delayed gratification.

PinballSTAR does not give back deposits.

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Please call your BFF at CGC....
Breach of CGC policy ?

Nice penalties as well ....

He really needs to rethink this policy due to the delay on these. I would think CGC would refund him given the circumstance but who knows.

Think this is to make pinside happy and stop the flippers?

At this point I am hoping to have my LE for the Christmas/New Year's Eve holiday but quickly losing that hope.

I know when I talked to Ryan White at Expo he immediately went into a rant without provication about pinside and how they are wrong with all their speculation and just a lot of negativity about pinside, which on one hand I can sort of understand, but in my head I was just thinking like well maybe we wouldn't be left to speculate if things were spelled out a little more clearly for all of us. He was just going off for a minute until he noticed I wasn't really joining in on the pinside hate fest and I steered the conversation away from pinside and into just asking relevant questions. Look, everyone is willing to (and has) cut CGC a ton of slack. We know they make quality products and things are just f'd right now from a manufacturing standpoint. I think worrying about them going out of business is completely silly. People will get their games, zero doubt. But ya'll can't be shocked that people are really starting to get antsy in their panty over all of this. From what he told me, they are really close. Its still some sort of topper part holding up production. I asked if they were going to build the games and then when the topper parts came in they could add on the toppers to the finished games but he said it couldn't really work that way, so even when they get the parts in, they'll still have to build all the games but they will start going out the door pretty quickly. Fair enough I guess, but it would be nice to get information like that here instead of dragging everyone through the mud simply because we are left here to speculate with no other info coming out. I got in quite a few games on multiple versions of CC and it looked and played great. The topper IS really cool. I hope they start getting out soon.

I would not and do not expect a company to update a public forum. But I would expect them to update distributors who in turn update their customers.

Wow..
Send me one too ...
Full payments request from CGC and no games shipped ...
Guessing looking under F in the dictionary for completely F$#%ked up

It's immaterial to this discussion and my point, if that's too big of a word for you just let me know.

When they were trying to sell preorders a year ago they had no problem posting in here. I love CGC games but they need to do better, especially now that people have paid in full.

Well… when your culture is ‘there are no deadlines’… i guess it makes it easy to accept delays as just another day at the office.

Solutions? Who needs solutions?? Solutions are for people with deadlines!

I'm patiently waiting for my SE+ which I ordered on 9/29/2022. If CGC had any firm details of ship dates they would post them. Like every other industry and pinball machine manufacturers, they are obviously having parts shortages.

They why did they take full payment?

Lol. You might be.

I think the word you didn't understand was "empathize" not "emphasize.