Official club thread for Cactus Canyon Remake, the latest in Chicago Gaming Company’s successful series of Bally/Willams remakes.
Please read the FAQ below (updated as community experience evolves) before asking questions
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Chicago Gaming Company formally announced the Limited and Standard Editions at Pinball Expo 21 on October 29, 2021 and the SE+ (SE plus topper) on November 6th. There is no Classic Edition as with previous remakes. Details on the official web page.
This is the fourth game in a series of Bally/Williams remakes produced by Chicago Gaming Company following remakes of Medieval Madness, Attack from Mars and Monster Bash. The games are created and distributed under license from SG Gaming, Inc. through Planetary Pinball, the only licensee for physical pinball assets from WMS.
The original Bally Cactus Canyon was the last WPC-95 game. Released in October 1998, only 903 units of a planned 925 were made before the production line was converted over to the then new Pinball 2000 platform.
The code was released unfinished (notable omissions included the planned Bionic Bart wizard mode) and the game sold poorly as distributors and operators looked forward to Revenge From Mars - the first game on the Pinball 2000 platform and sequel to the highly popular Attack From Mars. Cactus Canyon did not sell well and many distributors sold off remaining inventory at close out pricing.
The Chicago Gaming Company remake features exclusive extended game rules, new sounds, additional playfield details and technological improvements like RGB lighting, and illuminated drop targets. An extra large display showcases thousands of frames of all new full-color display artwork, painstakingly animated within the framework of the original’s display art at four times its resolution.
Three code versions - Classic, Extended (completing gameplay as envisioned by the original Williams team), or the optional (future) upgrade designed and developed by Lyman Sheats and Josh Sharpe offer unparalleled game play choices. And to top it off - pinball’s first interactive topper seamlessly integrates a shooting gallery style mini-game with the fast and furious playfield action!
This Cactus Canyon brings the western theme back to pinball, brilliantly reimagining the last of an era for today’s players while maintaining the classic Bally/Williams look and feel. Immerse yourself in a humorous imaginative Wild West world under glass as you protect the good citizens of Cactus Canyon from bad guy Bart and his gang as the newest sheriff in the west.
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Frequently Asked Questions
FAQs in this post are primarily useful before you get your game; those in the second post after you have your game.
Open allCactus Canyon Remake
What models are there?
Special Edition (base model)
Special Edition+ (base game + topper)
Limited Edition (1250 total)
Unlike MMr, AFMr, and MBr there is no Classic Edition.
What are the differences between models?
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All three models
Large Color Liquid Crystal Display and High Resolution Dots
Silk screened playfield with the original Cactus Canyon art
Premium Enhanced Sound System
RGB General Illumination, Jet Bumper and Back Panel lighting
Multi-color speakers
All new original sculptures
RGB Lighting Effects
Custom Lower Arch
Enhanced (completed) code and original Cactus Canyon code [user selectable]
Ability to run (future, optional) code
New operating system and service modes
Limited warranty [See details under Game Support in post #2]
Special Edition (SE)
Stainless steel trim
Classic train rail
Special Edition Plus (SE+)
Special Edition + Wild West Shootout topper
Limited Edition (LE)
Wild West Shootout topper
Gunslinger Lower Arch with branded wooden top
Limited Edition Metal Serial Medallion
Gun Metal Gray matte translucent black powder coat trim and shooter housing
Custom Interior Art Blades
Artist sculpted mine cart and tracks
Artist sculpted train tracks
Shaker motor
Extended warranty coverage
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Are the art blades, mine cart and train tracks on all models?
You must’ve have skipped the first question or not looked at the next one yet
(No, those are exclusive to the Limited Edition)
Where is the feature matrix?
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Is the apron on the LE real wood?
Yes. It’s an actual wooden apron, 1/2’, 6 ply, not just veneer over a traditional apron.
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Is the code on the remake complete?
Yes. Chicago Gaming completed the code as envisioned by the original design team.
Additional software is selectable when the (future) upgrade is installed.
See Game and Feature Adjustments for information on code options.
Who developed the new code?
Sam Zehr, Lyman Sheats and the CGC team “completed” the original code.
Josh Sharpe and Lyman designed the optional upgrade code; Lyman had completed much of it.
Sam and CGC are working to complete the extended code as Lyman envisioned it with input and direction from Josh.
Are there any differences in game play between models?
LE and SE+ games feature interactive game play with the Wild West Shootout topper enabled. Players use the flipper buttons to target the bad guys while saving the good citizens of Cactus Canyon in a mini-game similar in spirit to familiar carnival and arcade games of the past.
All other game play is identical between models.
Playfield differences between the SE/SE+ and the LE models are cosmetic only.
Are any features cut from the original Cactus Canyon in the remake?
Yes.
The original drop targets were supposed to be clear yellow, lit from underneath the playfield. Unfortunately the polycarbonate material used cracked easily when hit by the pinballs. The design team tried different target designs and formulations compounds because they really wanted them to glow but couldn't get a reliable mechanism and reverted to the standard drops. Because of advances in technology Chicago Gaming was able to light clear drop targets with full RBG support in the remake. 52F1E471-615E-4628-B9A6-9EB777220AFA (resized).jpeg
Some software features never made it because of time constraints. The most notable was Bionic Bart mode.
The enhanced code included with the remake completes the game as the original design team intended.
What significant improvements were made?
a) The train and track assembly were redesigned to use a direct drive motor and a die cast train
b) Drop target assemblies were redesigned to support illuminated targets (see previous answer)
c) Magnetic Reed Switches were replaced with eddy sensors
d) A larger color display replaces the monochrome DMD
e) RGB LEDs replace the original incandescent lighting
f) new electronic components and custom PCBs
Notable cosmetic improvements:
a) redesigned Mine, Bart and Hat sculpts and new cactus sculpts
b) new art on some playfield plastics and ramp decals
c) gun sculpts and bottom arches
Who did the art package?
John Youssi’s original art for Cactus Canyon is used on the remake (with some tweaks, like optimizing the translite for LEDs)
Christopher Franchi did new work in John’s style including the LE art blades and the background on the topper.
Are playfields silkscreened or digitally printed?
The playfield is silk screened with the original Cactus Canyon art using the same process as for the original WMS games.
From Chicago Gaming’s Doug Duba:
“The playfield is the backbone of a pinball machine, it is perhaps the most important component. We are very focused on producing outstanding playfields.”
On the silk screening process and playfield production:
“In this process each layer of ink is put down separately by pushing ink through a silkscreen onto whatever media you are printing on.
Typically screen printing utilizes 4-color process (aka CMYK) which utilizes cyan, magenta, yellow and black ink to create the appearance of a limited gamut of colors. Playfields typically screened CMYK utilize six silk screens (white, C, M, Y, K and opaque black). Solvent based inks are used when silk screening playfields.
We screened all remakes utilizing spot colors as done for the original games. Utilizing spot colors provides a much wider color gamut. Instead of colors being represented by a mix of C, M, Y or K dots, the color [you are] is achieved by mixing each ink to the specific color desired. Another upside is a richer appearance as solid colors tend to fully flood an area instead of appearing as small dots. [Downsides are efficiency and the skill level required]. Previous remakes required 12 to 14 screening operations. Each operation needs to be near perfectly registered to the previous layer of silk screen ink.
I believe other playfield manufacturers are digitally printing playfields and sometimes digitally printing and then adding a single screen printed spot color. Digital printing equipment puts down all four colors (CMYK) in a single pass. Digital inks are UV cured which mean they dry instantly. Most digital printers are 4-color process. Registration between the colors is never an issue and loading a digital press requires almost no skill.
I believe [they use] urethane clear coats. Some are using automotive grade urethanes which are widely available and less expensive. We still use the same supplier and material as Williams/Bally did. This product was initially developed to coat the heads of wooden golf clubs by a chemist named Dale Bodiker. He found a way to formulate a urethane hard coat that would remain flexible over time. We have looked for another product with similar characteristics but have been unable to find anything that remains flexible.
Urethane is extremely sensitive to certain contaminants. UV inks are typically produced by the manufacturer of the printing equipment. I have looked into digital printing equipment but have been unable to find digital inks specifically formulated for use with urethane. That doesn’t mean they don’t exist. We purchase solvent based inks mixed to our specifications which include purity level requirements.”
What color is the trim?
The trim on the SE and SE+ models is stainless steel as on the original Bally game.
The trim on the Limited Edition (“Gun Metal Gray”) is a matt translucent black powder coat with an opacity of 80% applied over the bare metal. Because it is translucent, the underlying metal affects the perceived color and gives the finish some depth as a very small amount of the metal’s texture is visible. It looks and feels more like metal than the typical powder coat. [The shooter housing is not coated].
Does the Limited Edition come with a mirrored backglass?
No, but one is available from Planetary Pinball. See Modifications for details.
Why is the Bally logo missing from the translite?
Cactus Canyon Remake is a Chicago Gaming Company game.
The mirrored backglass from Planetary Pinball has the Bally logo.
Is a shaker motor included?
Only the Limited Edition has a factory installed shaker motor.
Does the game have leg protectors?
Yes. 6D9BD5C8-A67C-415E-9247-D8D67229D22D (resized).jpeg
Does the game have low reflective glass?
No. All models ship with standard tempered playfield glass.
Invisiglass, PDI glass and Stern HD glass are popular choices for low reflective playfield glass.
Does the playfield have protective devices installed?
There are Cliffy-type protectors around the mine shaft entrance, the ramp entrances and the ball exit/trough.
The shooter lane/ball eject and both sides of the saloon entry (Bart) may need protectors.
Factory installed Mylar is around the bad guy drop targets and switches at ramp ball drops.
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Is there a full playfield protector?
One is available from Playfield Protectors and resellers like Planetary Pinball.
(A playfield protector is quickly reversible if you change your mind; far easier than a playfield swap. Some think they are insurance for a possibly irreplaceable investment; others think they change the feel of game play. Since CGC playfields are produced differently than others standard playfield care (including new pinballs and cleaning on a regular basis) may be enough).
Where can I find official photos and videos?
The official teaser video is at the top of this post. No high resolution photos of the cabinet or overhead shot of the playfield have been released by Chicago Gaming Company. Photos of some new features are on the the official web page.
Owner photos:
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Limited Edition4C6E0D9D-9C51-4ED5-9F6F-E61D6B70FB55 (resized).jpeg
Where can I find pictures of the topper?
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Where can I find promotional flyers?
No official flyers for Cactus Canyon Remake have been produced.
Initial plans changed after distribution of printed material at shows was generally discouraged in 2021 due to Covid guidelines. Pre-orders for games sold briskly after announcement, so early marketing value of flyers was diminished.
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Completing Cactus Canyon
Chicago Gaming’s “Completing Cactus Canyon” linked here offers insight into the development of the remake.
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[Additional details will be added here soon]
Comments from Doug Duba
Comments from Chicago Gaming’s Doug Duba on LEs, the decision to make the topper available on the SE+ and communication (December 2021):
“Resale value of our games is important to us which is why we haven’t released LE features on previous projects. This is the first time an LE feature has affected the experience of game play which is why this decision requires additional consideration.
We work hard to deliver great product at fair prices to people that love pinball. I am troubled by scalpers and a few dealers holding back inventory to later sell at a higher price. In the future, we will do a better job getting LEs to loyal customers at intended prices. A number of your suggestions were helpful and will be used.
It takes great effort and a large amount of capital to develop and manufacture pinball machines. Many days of my life and the lives of all of our team members went into this project. We could have shipped CCr nearly a year ago but took the additional time to make this game to the very best of our collective abilities. Hopefully this effort is apparent. Because we have expended the effort and risk the capital we are afforded the right to make decisions on how we sell our products.
I appreciate having the opportunity to read most everyone’s opinion on both sides, it has been helpful. I need to disregard the few posts that border on bullying as I believe they are not representative of the pinball community.”
“Had CCr-LEs sold at a similar rate to MB and AFM, most people who cared would have gotten an LE and offering the topper would not even be considered. We wanted to get a feel for demand before deciding if we were going to sell the topper and indicated so at the launch.”
==
‘After discussions with our dealers and customers, we have decided to add an option to purchase CCr-SE with the topper … Dealers will be initially allocated an equal number of this new model as their LE allocation.
We could have shipped CCr nearly a year ago but took the time to make this game to the best of our collective abilities. Hopefully this effort is apparent. Any buyers that no longer feel CCr-LE is an exceptional value or feels they will derive less joy from the game due to others having access to the topper will be allowed to cancel their orders with dealers and receive a full refund of deposit money.”
===
“Special thanks to those of you that have had our back through all of this. Your support helped me get through this.
On Pinside there have been several orders of magnitude more discussion over what we got wrong than what we got right. In contrast, the tone at Midwest Gaming Classic this weekend couldn’t have been more positive.
There has been far more concern over who can have the topper than appreciation of what I feel is our most innovative topper yet. Throughout it’s development, I felt it was borderline ridiculous to put so much effort into a topper.
I’m proud of the work our team did on this project. Lyman is the final piece of the puzzle that will make this game all it can be.
Our pinball division’s mission is to deliver the highest quality games in the industry while providing the best value to people that love pinball.
We are focused on customers that love pinball not scalpers or those concerned with making a quick buck. I know there are many disappointed customers that fall into this first camp but suspect those weren’t the loudest voices.
We have been remaking great Williams/Bally pinball machines to provide people access to games which had become unaffordable to many. Manufacturers are testing the waters with games retailing for over $25k and the marketplace has responded by saying more please. In time, this trend will exclude the majority of buyers from the coolest features on future games.
We build a large number of LEs because we want everyone to have access to the features we have developed. The value of our LEs is derived from their additional features more than rarity.
The goal from the beginning has been to provide people access to the best pinball machines. This decision was in line with that goal. Sales greatly exceeded expectations. Did we price the games too low? I believe we priced the games fairly in a market where many pinball machines have become overpriced.
Did we make mistakes? Absolutely, I can own them and learn from them. We will do better next time. I apologize for the drama this has created. It’s time for me to return my focus to building games.”
Open allOptional upgrade [not available yet]
What is the optional upgrade?
Chicago Gaming contracted Lyman Sheats and Josh Sharpe to develop new software for the game.
Although it has not yet been officially announced, CGC noted “[t]he Sheats/Sharpe upgrade builds on the original rules and the new CGC rules. It will include more than just code. It's still under development and pricing hasn't been determined. We are always committed to delivering value and the upgrade will be priced accordingly.”
Will the upgrade be available for all models?
Yes.
What is the current development status?
The hardware portion of the upgrade is believed to be complete and has been in play testing for about a year. It’s possible it has already been produced in sufficient quantity for initial shipments.
Code is playable and in testing and game play is believed to be close to functionally complete. However, unlike most other pinball code, it is expected the code will only be released after the team determines it to be finished (i.e. there will not be an initial release and incremental updates).
As of Christmas 2022 Josh Sharpe was waiting for additional software resources. Progress since then is unknown.
When will it be available? How much does it cost? How do I order it?
Pricing, availability and ordering info will be in the official announcement.
What do I need to install it?
Patience.
First thing you need the upgrade package and it’s not available yet.
How do I play the Sheats/Sharpe upgrade code?
Once the kit is installed, set TBD under Adjustments Menu/Remake Adjustments/G 1.28 Extended Rules (p. 1-27)
Will anything from Cactus Canyon Continued be incorporated into the code?
The creative and clever Cactus Canyon Continued package from Eric Priepke added significant enhancements to the original Bally game including popular modes Drunk Multiball and Cowboys versus Aliens.
Josh Sharpe:
“We got Eric's blessing early on in the project to pull CCC stuff into the update we were working on. We definitely took full advantage of that anywhere his ideas fit within the world we were continuing to build on with our update.
Cowboys vs. Aliens wasn't part of that list as we felt that wasn't a direction the original design team would have gone with the theme.”
[See Miscellaneous for more on Continued]
What’s going to be in the code?
Details will be added here as available.
Summary of an audio interview with Josh Sharpe:
“Josh had already been working on the CCr project for a few years and was surprised when CGC made the announcement that Lyman was coming on board. He sends ideas and comments but Lyman’s doing all the work.
CGC had a 100+ page design document for CCr and a big part was how should the game should be finished. Since it was a remake of a 90’s game they felt it was important to keep the “Williams charm” and focus on story and entertainment to create an emotional connection quickly with a wide demographic of players rather than cater primarily to a top tier of tournament players.
The Lyman/Josh package will be an extension of existing game play using the world of Cactus Canyon and not a whole new game. They spoke at length to members of the original design team to get an idea of what they had in mind, with Eric on what he had done with Continued and were surprised at how much unused sound and speech there was in the original ROMs. They spent a lot of time getting backstory on the characters and doing a deep dive on the artwork to be able to draw the story into the rules.
Josh compared the software project as putting together a puzzle to complete the game and comparing it to a tree where the Williams code is the tree trunk, the CGC enhanced code added branches with Lyman’s package adding every leaf possible. There is new music and the possibility of additional speech being by the original talent though nothing has been recorded yet. The optional package will be a complete vision rather than a series of incremental releases like we have seen with Stern over time.
Josh was a bit coy when asked if the new code would add code for the topper noting that it was already very well integrated into the CGC code base. Turns out the topper was Doug Duba’s idea.
After Lyman’s passing in January 2022, Josh indicated the project would continue noting how proud Lyman was with what they had accomplished and that he would want the community to enjoy the update.
Lyman and Josh had worked from the Start button backwards (i.e. what the player sees) so all the concepts and much of the code were done. Josh saw first hand how Lyman wasn’t so much a programmer as a director of a movie or conductor of a symphony involved in all aspects of the game. He would put rules in, storyboard art, tweak the rules to the art and then add in sounds working with the art and music folks to ensure everything was timed perfectly. Lyman was committed to ensuring the entertainment value was top notch and that polish, charm and nuance of choice was important.”
There is/might be/will be a tribute to the Arnold Schwarzenegger “Shoot here” callout from the T3 pin. Josh said that Lyman really got a kick out of the idea of having “Arnold” say “shoot here” (lighting up a particular shot) “and here” (lighting another shot) “but not here” (after lighting the outlanes).
It would be cool to see that included. Not only because it would be funny and fit the theme perfectly but because it made Lyman laugh and that would be another wonderful tribute to him.
[Also see Completing Cactus Canyon]
What are the Saloon Doors I keep reading about?
The design team for the original Bally Cactus Canyon planned a saloon doors mechanism in front of the Bart bash toy. This was never completed due to cost and time constraints. Pictures show a prototype on an early whitewood and design sketch.
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Will they be in the upgrade?
No. And yes.
[The upgrade will include new code and additional playfield hardware]
Open allLet’s move to Cactus Canyon!
Where can I buy one?
From any authorized distributor.
What does each model cost?
MSRP for the SE is $7999.99
MSRP for both the LE and SE+ models: $9249.99
These do not include shipping, tax, or any credit card surcharge. Distributors may require a deposit but are prohibited from collecting the balance more than two weeks prior to your estimated ship date.
Can the topper be purchased separately?
No. The topper is only available by purchasing an LE or SE+ model.
Can I get my LE or SE+ first and have the topper shipped later?
No. The topper is a subassembly of a complete game (LE/SE+) not an optional accessory that can be shipped separately. Delivering the topper or other components independently would cause logistical and cost issues for Chicago Gaming, distributors, and customers.
What models are still available?
The SE and SE+ can be ordered through most authorized distributors. SEs are not limited and may be produced as demand warrants; the SE+ was initially thought to be limited to 1250 games though CGC hasn’t announced a production cap and recent information suggests over 1250 have been sold.
All 1250 Limited Editions sold out within a few days of the reveal (approximately 250 overseas) but distributors may have LEs available if pre-orders cancel. Also, those with LE pre-order spots may transfer them to new owners (often with a transfer fee to the distributor).
I have the other remakes. Can I get a matching number on my LE?
Yes. Contact your distributor for details.
CGC is continuing the matched LE numbers for owners of MMr, AFMr, and MBr but those games are no longer be produced at the beginning of the LE run.
What are the dimensions/weight of the shipping box? Of the game?
Shipping box dimensions 32” W x 32” D x 58” H not including pallet and (for LE/SE+) topper box strapped to the game.
Total weight of the SE is approximately 305 pounds, the LE/SE+ 335 pounds.
When the game is set up:
Without Topper: 29”W x 55” D x 75.5” H
With Topper: 29”W x 55” D x 85.5” H
Weight: approximately 290 pounds
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What’s in the goodie bag?
The manual, power cord and cover plate, tilt bob, four pinballs, extra fuses, a flipper gap tool and an extra set sling plastics.
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Open allWhen will I get my game?
When will my stagecoach arrive?
Most delivery dates are set within two weeks of final invoice payment. Your game may be drop-shipped from CGC or sent to your distributor first. (Don’t bug them; they’ll let you know when your game is ready!)
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Are the LEs shipping?
Yes. As of mid-March approximately 1/3 of the LEs have been delivered.
CGC is working to get games to as many different distributors as possible. This means that distributors with larger orders/allocations may be getting fewer games per batch than they typically would.
[It is unlikely that any distributor will get all of their games in a single batch. Look a few questions down (“Why are some getting their games before me?”) for more information on the process]
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Do they have saloon doors?
No.
When are the SE+ games going to be built?
The plan from the very beginning was to do the LEs first. That was very quickly changed to do an initial run of about 500 SEs first because of a supply chain problem.
When the SE+ was announced it was stated they would be produced last after the LEs. However that was quietly walked back last summer after another parts issue with a “not necessarily” and some SE+ games have shipped (easy to swap models on the line given the few sku changes). It’s not known if these were “one off” shipments, if SE+ production/deliveries will be interspersed with LEs or if the bulk of LEs come first so we can’t assume any longer that current production is all LEs.
I ordered my LE on announcement day. Why are some getting their games before me?
Pre-ordering a new game is quite different than buying one from dealer stock.
When you order a game from a dealer/distributor you are on their list (typically in order and/or deposit receipt time). These details aren’t used by CGC to create some master order list so there isn’t a “slot” for your game to get built. No one at GCG is going to know who the end buyer is for any individual game on the production line. (Some coordination is done for matching serial numbers).
Each dealer has allotment(s) of games determined by CGC in the build process. Most dealers don’t get their entire allotment in one shipment; CGC determines the distribution of each batch of games ready to be shipped. This is done to distribute games across multiple dealers, especially in an initial production run. Dealers do not know weeks/months in advance when they are getting games and may have their expected allocation cut.
Some allocate received games based on customer relationship, order position and/or whoever pays in full first. CGC prohibits dealers from collecting a balance due more than two weeks before ship date so generally you will have your game about two weeks after you have made final payment.
When should I contact my distributor?
If you have an LE and want to cancel it, have a payment issue or need to delay your delivery.
If you haven’t been asked for final payment yet knowing where you are on the list isn’t as helpful as you might think. Games are distributed based on the distributor’s internal criteria and their list may change over time for various reasons. How quickly the list is fulfilled depends on the number of batches, their size (number) and when CGC allocates them (which isn’t known very far in advance).
From one prominent distributor:
“CGC usually doesn’t give out a lot of updates when games are in production, as factories are working very hard daily to get the games complete (their priority is physically getting games produced not really re-calculating the timeframe as things change daily due to various hurdles, supply chain issues, weather, covid, etc. Also having to then stop and give constant time frames out as again things change daily, only delay them more……so while updates are nice, please be patient and know things are moving). CGC will reach out to us as we get close to games shipping, and at that time we can start to notify LE customers in order that final payments are due.”
Are the Limited Editions built in order?
Probably (unlike like past remakes).
Medallions numbered 1 through 1250 are part of the Limited Edition Bottom Arch Subassembly handled like any other part on the production line. However since the CCr medallion number is printed on demand that allows the number to be controlled without having to worry about a specific subassembly being used. There has been inference from CGC that there is a hardware flag enabled on games shipping with a topper (LE/SE+).
This seems to indicate the games are more or less produced in order except for those in the number matching process (which are handled on a distributor basis).
How many LEs have been produced so far?
As of March 25th, about 460 of 1250.
How long will it take to build all the LEs?
Production of the LEs is expected be complete by summer 2023.
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Have games started shipping to customers outside the US?
Overseas game shipments were delayed by continuing pandemic related logistics issues though a container with SEs arrived in Australia late December 2022.
Canadian games are still pending clearance for certifications testing required due to a change in the power supply used.
Is Cactus Canyon Remake currently in production?
Yes.
How many games is Chicago Gaming currently producing a week?
The company does not release production numbers.
Current production is estimated to be about 40 games per week; Maximum capacity is estimated at about 70 games a week.
Open allMy game is here!
Now what?
If you have previously set up a Bally/Williams game or almost any modern pin the process should be similar.
If this is your first new game review the assembly instructions in Section One of the manual.
- Unbox and set up the game. When cutting the straps securing the game to the pallet DO NOT cut the strap securing the backbox!
- Install the topper
- Check the playfield glass side channel
- Remove playfield packing material
- Inspect the playfield and connections
- Wax / wipe down the playfield
- Level the game.
- Install 4 balls, replace playfield glass.
- Move the game into desired location and recheck level.
This quick setup video and/or unboxing video may be helpful.
Unboxing the game
Remove screws from the small wood planks holding the box on the pallet.
Remove the cardboard box.
Cut the straps securing the game to the pallet. DO NOT cut the strap securing the backbox!
Remove leg cartons, manual and parts bags.
Locate coin door and backbox keys
Two keys for the coin door and a key fob plastic are zip tied to the shooter rod.
Two backbox keys are hung from a small hook inside the door on on a side of a coin mech.
Keep a pair together away from the game.
If you are prone to losing keys replace the lock with a 7/8” Keyless Thumb lock.
Set up the game
Sit game upright on bottom pads.
Attach front legs using leg bolts (in the mounting brackets). If there is not enough clearance to prevent legs from touching cabinet decals replace the two flat head screws on each leg protector with #6 1/2” hex head screws. [Should not be necessary on games produced after fall 2022]
Support back of game and attach rear legs.
Cut packing strap and raise backbox into position making sure interconnecting cables are not kinked or pinched.
Raise the hinged backbox upright and latch it into position (latch on back).
Unlock the backbox. Lift translite/insert panel from the bottom, slide it out and lay it down on the playfield glass.
Unplug the insert panel cable from the controller PCB and set backglass/insert panel aside.
Lift the speaker panel so the top notches clear the top pins and lower toward the playfield glass.
Install wing-head mounting bolt and washer in each hole into threaded fasteners in the cabinet.
If you have an LE or SE+, install the topper. [Details below]
Replace the speaker panel and translite/insert panel.
Lock the backbox.
Attach the power cord and secure it with the power cord plate.
[Refer to Section One of the manual for diagrams and details]
How much clearance is needed for the topper?
The full height of the game with topper installed is 83.75”. However an extra 3/4” is required for the top arc of the arm swing so you need at least 84.5”.
Your game height may vary based on adjustment of rear levelers and pitch. If ceiling clearance is an issue — Take the nut off of each leg leveler and screw the leveler all the way in. Put the nut inside the leg on top of the leveler thread. This should provide about an inch of additional clearance.
Install the topper (LE or SE+)
Disconnect power from the game!
Disconnect the backglass assembly from the driver board.
Remove the center hole plug from the top of the backbox.
Run the three wires from the topper through the center hole.
Secure the topper to the backbox with supplied screws (Black Phillips head wood #10 screws, 32 threads/inch, 1.5” long, with washers).
Connect the three wires from the topper as shown. The connectors are uniquely keyed.
Reconnect and reinstall the back glass assembly.
Remove the packing material from behind Bart and the protective film from the buildings.
Set Adjustment G. 21 to Yes
See Cactus Canyon Topper Installation on manual page 1-6 for detailed instructions.
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Check the playfield glass channel (side rails)
The side rail channel edges may be quite sharp next to the glass if the rails were not deburred. This is unusual (and probably only seen on some SEs) but could result in your hands being cut while removing/installing the playfield glass.
Carefully remove the glass and inspect the rails. If necessary take a fine model hobby sanding stick on the edge at an angle to remove the burr. Do the same at edges at the cabinet sides carefully by running parallel with the stick slightly tipped. Each area may require a couple of passes.
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Remove protective packing material
Before you power up the game remove the protective packing material unique to Cactus Canyon.
1) Remove the bubble wrap bag and rubber band from Big Bart
2) Cut cable tie and remove foam block from the Beer Mug
3) Remove foam block from under the mine assembly
4) Cut cable tie securing the train assembly
5) Remove the protective film from the side art blades (LE only)
Keep the foam blocks and bag in case you need to transport the game.
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Inspect the playfield and electronic connections
Remove the lockbar, slide the playfield glass out and raise the playfield. Install the tilt bob if necessary.
Look for loose screws or parts that have become dislodged or stuck to the cabinet speaker magnet and reattach as needed. Check that connectors on the main circuit board are fully pushed in so the pins are not visible.
Lower the playfield and inspect it.
Remove the light tub and lower speaker panel from the backbox. Check that cables/connectors are fully seated on the CPU/driver boards. Most connectors are keyed so they can only be plugged in one way. Never force a cable or connector. If any cable is completely disconnected refer to the manual. If you are unsure of any connection post a picture/question in this topic.
Level the game and adjust tilt bob
Adjust foot levelers to ensure game is level from side to side and pitch is at 6.5 degrees. Tighten leveler nuts when done.
For the most accurate reading take the glass off and place a level or inclinometer directly on the playfield.
See p. 1-4 for guidance if you prefer to use the game’s level.
The plumb bob tilt is factory installed for a 6.5 degree angle. To adjust, loosen the screw at the bottom of the mech and move the pointer one grove at a time right or left depending on degree desired. Hold the pointer in place and tighten the screw.
Test lights, switches and solenoids
Take the playfield glass off, enter the Service Menu/Tests Menu. Check individual switches using a pinball and test lighting, coils and game features to make sure all are working correctly. See manual p. 1-40 for details on running individual tests.
[This step is not required but recommended to ensure everything is working as expected after transport]
Wipe/Wax the playfield
Using a microfiber cloth gently clean the playfield and playfield parts to remove any debris and/or dust that may be left from manufacturing or shipping. If desired, apply a light coat of quality Carnuba wax to the playfield with a chamois or microfiber cloth. Buff off any excess wax.
What type of pinballs should I use? How many?
The game uses four pinballs.
Since there are no magnets in Cactus Canyon no special type is required.
Replace them every 100 games or whenever they show signs of wear to avoid playfield damage. Mirror finish pinballs look terrific. For a softer satin look use carbon steel pinballs (especially in games with magnets).
Final steps
- Move the game to desired location
- Check game level and readjust if needed
- Make sure four pinballs are loaded
- Turn on the game. (Power switch is underneath the game, near the right front leg)
- If the topper is installed, Set Adjustment G. 21 to Yes
- Save Cactus Canyon from the bad guys!
Open allGame Play
Where can I find the rules?
These Chicago Gaming Company Cactus Canyon Game Rules have been updated from those in manual pages A through F.
As a starting point (or if you are playing the Classic version) the original game rule sheet may be helpful as well as the rules page and the shots page from the Williams web site. (These pages are well over twenty years old and primitive by today’s standards!)
How does the game play?
Game play is similar to that of other 90’s favorites like Medieval Madness, Attack From Mars, and Monster Bash. Cactus Canyon is a very approachable game; fun to shoot with straightforward rules and goals.
Although the game has been completed with the new CGC code most would not consider it “deep” by today’s standards. That may change somewhat with the future upgrade kit but that code is expected to extend the Cactus Canyon world rather than completely transform it.
How do I play the Wild West Shootout topper mini-game?
Hit the beer mug ten times then shoot the saloon (Big Bart) to start topper game play.
The number of beer mug shots required to start the mini-game can be set under in Adjustment G.24 1st Shootout (5 to 20 - default 10) and G.25 2nd Shootout (25 to 35 - default 30).
Use the flippers to move the shot indicated by lights along the bottom of the topper left or right; hit both flippers to fire at the moving illuminated characters in the building windows. If you shoot a bad guy a skull and crossbones appear and the shootout continues; accidentally hit one of the good citizens of Cactus Canyon and it’s over!
See game play on the interactive Wild West Shootout topper when the topper is installed and activated and a demo on Topper Cam.
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Is there a Shootout video mode when the topper is not installed?
No. Shootout was designed specifically for the interactive topper. The display is just used for instructions and to mirror the action.
Shootout can theoretically be played on the display like video modes in earlier WPC games IF Adjustment G.21 is set to Yes (Default is No) but without the topper there is no way to see where your gun is aimed so odds of you actually shooting a bad guy are slim and playing without the topper is pointless.
Here is the shootout video mode when no topper is installed.
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How is Big Bart supposed to react?
- When exiting the pop bumpers or out of the mine Bart moves and taunts you (e.g. "you couldn't hit the broadside of a burrito").
(It is not a switch problem and there are no points awarded)
- On a direct hit Bart moves, his hat flies up and points are awarded.
Are there any flipper codes or Easter Eggs?
Maybe.
Oh and watch out for livestock. Moo.
Open allMiscellaneous
How are game serial numbers assigned?
Serial numbers are assigned as CC-nnnn
0001 - 1250: Reserved for Limited Edition models
1251 and up: Assigned to SE/SE+ games.
Numbers are not necessarily assigned consecutively in production order.
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What are the model numbers?
The model numbers for Cactus Canyon Remake are 14000-SE, 14000-LE, and TBD.
[The model number for the original was 50066]
What other Pinside topics are related to Cactus Canyon remake?
Hype thread: https://pinside.com/pinball/forum/topic/ccr-cactus-canyon-remake-hype-thread
Modifications discussion thread: https://pinside.com/pinball/forum/topic/cactus-canyon-remake-mod-thread-
All linked topics
Club thread for the original Cactus Canyon
Where can I learn about the original Bally game?
The original Bally Cactus Canyon was the last WPC-95 game. Released in October 1998, only 903 units were produced (of a planned 925) before the production line was converted over to the new Pinball 2000 system. Game details are in the Internet Pinball Database entry.
There was a terrific fireside chat at Pinball Expo 2006 with WMS design team members Tom Kopera, Matt Coriale and Rob Berry summarized by Pinball News (after the story about the Sharpe fireside chat).
The initial code was released unfinished (notable omissions included the planned Bionic Bart wizard mode) and the game sold poorly as distributors and operators looked forward to Revenge From Mars - the first game on the Pinball 2000 platform and sequel to the highly popular Attack From Mars. Cactus Canyon did not sell well and many distributors sold off remaining inventory at close out pricing.
The game later became sought out by collectors for its historical interest and relative rarity. It received a boost in popularity when the Cactus Canyon Continued computer-based modification was released in 2013.
What is Cactus Canyon Continued?
Cactus Canyon Continued is a modification package designed for the original game.
Developed by Eric Priepke, it added color DMD support, additional code including multiple Polly Peril ‘episodes’, fan favorite modes Drunk Multiball, Marshall Multiball, Cowboys verses Aliens, flashbacks to Addams Family, Scared Stiff, Attack From Mars, Medieval Madness and Monster Bash incorporating original sounds and graphics from those popular WPC games along with many other cool features, transforming and effectively finishing the Bally game.
Is there gold in Cactus Canyon?
Not in the mine
But there are multiple tributes to one of the best in the west. 689979B2-A734-44C4-988C-2D3BD3C236E2 (resized).jpeg
Code Champion is one (In a classy move, the lights dim when the tribute appears); Another is far more subtle.
Lyman’s shares comments on Cactus Canyon in Episode 29 of The Super Awesome Pinball Show podcast.
Thank you Lyman.
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Is the beer mug supposed to light up?
No.
Is there steel in Cactus Canyon?
Steel has been sighted in unusual places
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Nuggets from the gold mine
The game was officially confirmed in August 2021 at SFGE.
In October 2021 CGC announced Lyman Sheats and Josh Sharpe had been contracted to develop new software for the game.
“We are pleased to be working with Lyman and Josh on this project. Their knowledge, enthusiasm and excitement have been instrumental in taking this game to a level above and beyond our expectations,” said Doug Duba, President of Chicago Gaming Company.
Production of Cactus Canyon Remake started in February 2022.
Games were originally to start shipping in November 2021 beginning with Special Edition models, Limited Editions in January 2022 with production anticipated to be complete by May but this plan was impacted by supply chain issues. (SE+ models weren’t in the original plan).
A small number of LEs shipped in the US mid-November before production was paused to address a part design issue. Shipping resumed just after Christmas.
One of the first SE games received February 14, 2022: AC537A5E-9BA6-4A27-BFBF-09F66BFD1E27 (resized).jpeg
Are there trolls in Cactus Canyon?
Not in the actual game but unfortunately there are a few in the owner’s thread.
There are a handful of individuals with an agenda against CGC or just don’t want to bother with facts. They also may not understand that we are not CGC’s customers - the distributors are. One individual has done this with every CGC remake and others just seem to do it for sport.
This happens early on in many owner’s threads in part because there isn’t much to talk about and some with preorders are frustrated they don’t have their game yet.
There are many in the thread, myself included, that would like to see CGC communicate more. That’s not likely to happen. CGC has made a business decision to not participate in this thread and understand all the reasons people want them to. Some insight can be found in the “Comments from Doug Duba” entry above (Doug is the President and CEO of Chicago Gaming Company).
Early on CGC participated frequently on Pinside and most people welcomed it. But for a small and increasingly vocal group whatever CGC did wasn’t good enough and they have significantly reduced their participation.
When there were supply chain issues in 2022 many offered reasonable suggestions on communication and most understood why CGC chose not to respond. But some wouldn’t let it go and seem to take every opportunity to tell the rest of us how poorly CGC treats end users and distributors, how they should run their business or that they will never buy another CGC game again. Interestingly, as horrible as they say the company is, they still want Cactus Canyon Remake …
Please don’t let the trolls diminish your interest in (or love for) the game. As more games get delivered the rants and attacks will fade.
For some CCr is their first pinball game (or first new game). If you are one you may have questions you may think are stupid. Don’t. Review the FAQ. Many of the entries are written with you in mind.
This owner’s club was created so owners and those interested in being owners could ask game related questions and share information and experiences.
Don’t let the trolls prevent you from that. If you have a question or comment (or information), post. If you don’t feel comfortable doing so, send me a PM. I love talking pinball, especially Cactus Canyon, and be glad to help however I can.
Part 2 of the FAQ is in the next post
FAQ formatting
Reserved for notes and hiding Pinside formatting workarounds
Add link to whitewood vid
[Pics moved to second section]
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====
Internal PDFs
CCr-rules-updated.pdf
FAQ updated Saturday March 25, 2023
Chicago Gaming’s Ryan White talks about Cactus Canyon Remake at Pintastic 2021. The video opens with the CCr teaser originally shown at the announcement (same teaser as in the top of this post)
Ryan’s presentation at Southern Fried Gaming Expo in August 2021 also has some information on Cactus Canyon.
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