(Topic ID: 216367)

Cabinets still splitting WTF

By john041160

5 years ago


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#137 5 years ago

Dang, I'm a bit concerned now about getting a new Stern. I'm supposed to be getting a new one at an upcoming show. It'll be unboxed and played all weekend, then I take it home. I sure ain't taking it if the show traffic causes a cab split.

#139 5 years ago
Quoted from Kawydud:

The show traffic isn't the issue. These games were split before being setup. At least the two we bought.

Yikes. I helped unbox and set up 12 new Sterns at my local show a few months back and no cab issues. Fingers crossed on mine.

#146 5 years ago
Quoted from PinMonk:

Big picture it's not that large of a deal, especially if you're getting just one machine. The odds are it will be fine out of the box. Then, spend $30 and upgrade the leg plates in an hour to make sure the odds of not getting a cab split stay in your favor.

As long as the game is fine at the end of the show, I shall follow that advice as I set it up in the gameroom.

1 month later
#170 5 years ago
Quoted from Utesichiban:

So does anyone know if the GB cabs built in late 2016/early 2017 are prone to the splitting/ cracking issues? I'm assuming most of the stuff built in recent years may be prone but any insight is appreciated.
The people running Stern either aren't learning their lessons and/or aren't that bright. Cutting corners and costs on pf's and cabinets is likely costing them a lot more money in replacing, shipping, and damage to their reputation then if they had just built them with higher quality materials in the first place.
Good thing they aren't publicly traded or the CEO and a lot of upper management probably would have been sacked already.

GB came after Kiss and Kiss is when the issue started popping up, so yes.

#201 5 years ago
Quoted from Concretehardt:

I talked to Chas yesterday he told me they have several cabinet manufacturers that they buy from, one of their cab suppliers was doing something different and only cabs from that Manufacture have an intermittent issue. Stern is aware of the issue and know where the cabs were coming from. It sounds like they have taken steps to correct the issue with the MFG. one last note I was worried that if I did the Williams brackets in my games and still had a problem that it would potentially void my warranty, Chas told me he/Stern was fine with it if I wanted to install the Williams brackets. Chas says his big headache is not a random cabinet failure it’s people putting 6 and 12 way power splitters on their games and frying something then calling him to sort it out.

Did Chaz advise which manufacturer is the culprit and if there is a way to identify if you have a potentially bad cab?

#219 5 years ago

Installed my Williams leg brackets and some "L" brackets in the cab last night. Man that wood is soft. Also did my stern shop art blades (I hate that product name, but everyone calls them that) while the PF was out.

#222 5 years ago
Quoted from KornFreak28:

A little late to the party...So the splitting is being caused by Stern's factory leg plates?

Splitting is because of crappier cabinets, but the more robust leg plates and some L brackets, spaced apart, help hold the cab together.

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