Quoted from tiltdad:I used Michelle. I was sick when they delivered the games and they were wrapped so well that I didn't inspect every inch. I thought she said they couldn't do anything since I didn't make the claim while they were here but she just told me they might still be able to help.
There were tons of pictures taken before wrapping on the other side and I took mine today, one day after arrival, when I saw the damage.
Hopefully they can help resolve this - yes it sure looks like forklift or some similar damage.
We own 14 games and know how to take care of them - I certainly didn't do that damage.
Thanks
This is why I don’t use STI ever, everyone swears by them, I’ve seen a dozen of these posts this year about sickening forktruck damage.
They’re like “oh well!” I mean like some of the games are rare and when they mutilate them, there’s no going back.
It’s sad. There’s definitely some really talented guys within a couple hours of you that could bring that cabinet back to its former glory!
Edit: your other posts seem to indicate they really had some issues? They bungled your other pins too??