New game issues not uncommon . Look at threads folks trying to get their NIB issues resolved . Some easy some hard to repair . Dealer out of state either really long arms or virtual help their only option .
Local dealer relationship can have value over time . Should nicely at least offer the business if local guy will come close to price match . Maybe deep issue occurs and you need ( or just want service instead DIY ) service .
Be prepared for possible teething in period with hopefully minor issues . That is life in pinball.
Shipping damages do occur . If you pick up from or have local dealer deliver and install better odds day 1 game 1 on your new toy will be without drama . If you have yet to move 280 pound object up or down stairs delivery and setup money well spent .
If you are a DIY guy you will get lots help here .
Enjoy your search Shane

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