(Topic ID: 285650)

Buying a NIB Stern sucks (and I really want to like it)!

By e4wesley

3 years ago


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    #23 3 years ago

    I called my distributor yesterday about emailed pictures of my new in box game from July. I have playfield issues that are bad. My distributor said Stern is very slow. I told him I am going to keep calling him until I get what I want. Distributors have their hands tied. It’s easy for them. Sell the game, take the money, pass the buck to Stern. I want to start selling a product I don’t have to do anything with if something goes wrong. Win Win situation.

    #100 3 years ago
    Quoted from jalpert:

    Stern needs to understand. If they are going to sell games for top dollar, they need to support customers who have top dollar expectations.
    This is true for all manufacturers as well.

    They don’t care about the customer.

    #159 3 years ago
    Quoted from kermit24:

    I’ve bought at least 5 NIB games from Jason. He is great and highly recommend. Laid back guy but if something isn’t right he will help make it right.

    But does he have any more pull than any other distributor if you get a defective playfield?

    #213 3 years ago
    Quoted from Darkwing:

    Haven’t bought a NIB since Jurassic Park. Savings account is stoked

    Right on.

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