Several points for 1st time game purchasers highlighted in this post .
Reread OVFDFIREMAN post . You kept 1-3 K in pocket . For this discount you rolled the dice all would be well . Actual result well short of optimal result .
Being NIB selling distributor not obligated to pull , play , dial in the game , rebox without a fee for their time .
Google search Stern NIB pinball issues or post same here pinside would have warranted caution.
Your background as far as work high margin industry has no bearing . Agree or disagree Stern solely operates company as the boss directs . Get ready to wait software updates !
Maybe better course would to originally offered cash to local vendor to price match . Cash does talk . If you only buy one NIB getting best deal not as important as long term relationship .
My reply intended for the next new 1st NIB persons education .
e4wesley I do hope you enjoy your second game ! Forwarned pinballs will break !
Shane