Quoted from ovfdfireman:This illustrates the importance of buying from your local distributor. A new pinball buyer needs a local distributor if they want service as well. This allows the buyer to see an play a variety of titles and ultimately purchase a play tested and inspected game.
Unfortunately, many new buyers are more worried about getting the cheapest price, or avoiding sales tax. Rarely do the words “cheapest” and “full service” go together. If you expect full service then a dealer within a reasonable distance is a must, buying from a dealer 100’s of miles away would not be the best option. Ultimately, you will have repairs to do on any machine, it’s inevitable. So it will be very important to locate a good technician nearby.
Many dealers provide excellent service from a distance, but they are working with the buyer whom is doing the repairs themselves. Providing parts and support, which is more the norm.
I saw something years ago that I really appreciated this is not mine but love it
“The rules of business, please pick two, any two.
Great Service
Good quality
Cheap price
With great service, and good quality, the price is not cheap
With good quality and a cheap price, there is not service
With great service and a cheap price, quality suffers”
And which two apply to stern pinball?
*puzzled*