Then you probably need to learn how to use a smart phone for communication/business and not rely on 50 year old, slow technology [email]. Use a distributor that will answer your phone call and you can typically have things squared away in 10 minutes. I have NEVER had a problem buying something in stock from local distributors with a simple phone call or TXT message. If you are going PREM or LE, that is a completely different matter and I wish you luck on your quest.

Outside of a receipt, these days, it’s too slow and inefficient when buying and selling. Messaging apps and texting are way easier to use, more secure, and more widely used as well.

Let’s just say that most people are not hovering over their email inbox anymore waiting to respond to a potential customer. In my industry, you are much more likely to get a sale finalized in minutes if you are using texting and phone calls instead of emailing back and forth, waiting for hours or sometimes days for responses on both ends. We certainly still use emails but it’s quickly being lapped by sales reps in my industry that use those other “faster” tools.

You fail to understand the concepts, not I.

It only works fine when it does. No one is criticizing how you get things done. Email is slower. If our sales team relied solely on emails, they would loose millions in sales to another supplier. Some customers demand more and for a lot of those customers, if an email sits in an inbox for 20 minutes, they just order the products we sell from somewhere else and we lose the sale….

(We have about 30K regular customers.). So you see, we can’t afford to rely on email for our sales because it’s too slow and we would lose out on a ton of business. People need time off and to eat lunch. That is why texting and phone calls are more productive (and faster) for some businesses. Also, in response to someone else, we don’t need an email trail of what’s ordered. If someone says they didn’t order it or it was a mistake, they can pay the shipping and simply return it to us, no problem. Likewise, texts are retained in the cloud... We have needed to refer to them but, not often enough to worry about it much.