Quoted from rue_:I don't know why so many of you are dead set on defending poor customer service. 5 mins? Did you read anything above your post? This went on almost a week. I called a new distributor last night and the machine is literally on the truck tonight as I got tracking for it. It took near no effort to get a sale.
I guess I'm wrong though for like trying to buy something from a business that sells those things. I should have begged the guy to take my money.
I get what you are saying. Years ago, I tried buying games from a retailer that I already bought a few games from. He would never call me back when he said he would and basically didn't seem to want my business. It seems like that sort of thing is more and more common these days especially when you can blame covid for everything.