Glad you got someone to take care of you. I can tell you this, i generally answer emails within an hour, but usually within minutes. Regardless of time of day, I cant tell you how many times ive answered emails at 2 or 3 in the morning.
I have this philosophy that If i dont answer right away, that you will go and email the next distributor, so i want to answer right away to earn the business. When we are all selling the exact same game, its the service that set one apart. Now in this case, i couldnt have helped you anyway as i dont have a godzilla pro in stock, but i cant tell you how many people that have paid me and the game shipped within 24 hours. These are not cheap toys, and i want to get games to customers as quick as i can