Treasure Cove obviously knew the board was damaged before selling it. Shame on them. I will never do business with this company now. Thanks for posting this.
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Treasure Cove obviously knew the board was damaged before selling it. Shame on them. I will never do business with this company now. Thanks for posting this.
Quoted from treasurecove:att, sorry you are angry, but I am not going to pay you for a new board you ordered "without contacting us first" before doing so! Normally we would have you send the board back and we would decide to repair or fix it and then send it back to you.
Typical BS. "Well we would've replaced the board, but now that you came to pinside, we aren't going to."
Doesn't seem very honorable.
You should do your business a courtesy and just replace the man's board or pay him the difference.
Quoted from tron1969:So can he send the board in for repair or replacement?
No because he posted on pinside about it.
Quoted from ForceFlow:I can see that the serial number stickers on the MPU, driver board, and sound board all match. It is expensive to swap that many boards, let alone find all with matching serial numbers. The DMD driver board doesn't have a matching serial number (but it's common to see this one swapped out), and I can't see the sticker on the fliptronics board. Granted, someone could play musical chairs with the stickers, but it can sometimes be difficult to remove them without damaging them in some way. I kind of doubt that the MPU was swapped out from somewhere else.
Regardless, Treasure Cove sold this game as 100% working. And it's not. They should make it right and not claim that they would've made it right, but now that the OP posted here they refuse to. I am willing to bet they saw the board damage and purposely did not mention it.
Quoted from Whysnow:You are good Kal.
The photos you have posted make it blatently obvious there is zero chance you swapped out boards and this is how the game came to you.
Treasure cove needs to make this right and pay for a replacement MPU. There is NO OTHER SOLUTION. I would not accept them repairing the old board. You bought what was supposed to be a 100% game, not a battery damaged MPU or even a repaired battery damage MPU.
Treasure Cove needs to pay for the new MPU and pay for you to ship them the old one.
^^This!^^
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