To be fair, yesterday you did say:

Disregard the $1500 game because it's missing boards. The average of the other four games is $2,350. Overpriced, maybe. Did the OP do his research, was he forced to buy it? So the OP paid over $3K. Is that the TC's fault? I don't think the seller was holding a gun to the OPs head to pay that price.

^^ unfortunately TC has about reached China

I see where this is going.

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TC....... Why didn't you look over every inch of the most vital part of any machine you sell with a premium price on it, like this JD????? You want to charge really high premium prices and then throw in the description working 100% you had better look inside every back box, at the main thing that matters when selling a pinball machine with that 100 % claim on it, the boards!!!!! How come you didn't look???? ..... "Oh it plays fine, it 100%, give me a break! You didn't see that corrosion when you unscrewed the head bolts????? Bull shit!

True, but even so, after purchasing the proper boards the it would bring the total up to the current "average" of the other games.

This is your EXACT quote from last night!!!

Shovel.....hole.....deeper.......

You sir are pathetic!

Brand trust and professionalism are important in business. I'm simply amazed at what's happening here.

This whole thing could have been resolved very quickly and easily without pinside ever finding out about it. Instead, the hole keeps getting deeper.

ACTIVELY throwing his business away....
Like he can't help himself.

Kal_el...two things to put this to rest. A screenshot of the board you ordered last week and a screen shot of your sent email to ray with last week's date. So far all your screen grabs show Feb 1. Now you don't owe us anything but it would solidify your time line of events and eliminate any doubts.

Even if there are any doubts, the OP has proven to be quite polite and to the point in his exchanges with Ray. It is Ray that has proven himself to be pure garbage as a businessman and a liar.

Honestly it no longer matters if the replacement board has been ordered yet or the exact timeline of events, those do not charge the core issues

A list of Treasure Cove's lies so far:
Game is 100%
Buyer must've switched board
PayPal WAS refunded (clearly written in past tense)

Is there anything else I'm missing?

Oh, also in any business practice where a price is negotiated with a 100% working guarantee, discounts do not cover any claims of warranty or misrepresentation. You discounted a sub par game from $3400 to $3200 and chose to waive your $140 shipping/handling fee. Those have ZERO liability towards a corrosion damaged board the buyer received.

Again, your defenses are pathetic.

** Note to self - read this thread to learn how NOT to run a business / read this to learn how to ruin a business fast.

When a credit is given by Paypal, it some times treats it like an echeck and it takes 3 days before it shows up in your account. Hopefully this is what happened.

Man, this guy writes and behaves like a shady ass. Permanent spot on my naughty list.

Absolutely agree...but there are two issues here in my opinion. How TC conducted it's business after an issue arose. No doubt that was handled poorly. The other issue is was there a misunderstanding due to a latent email server or was it pure fraud from the get go. Emotional butt hurt rants I can get over. Purposeful fraud and obfuscation I cannot.

Some may ask why I am so involved with comments on this particular situation. I have been in the whole pinball thing since I was 14. When I was younger , I did buy a machine from a retail outfit. I was burned with a song and dance , a P.O.S. of a machine, and no support what so ever. The internet was very young and there was no Google or Yelp or Pinside. Maybe a very infant RGP? Anyway I was stuck with this shit and really had no recourse other than small claims court. Yeah right. I know what it feels like to be burned.

I now own my own business(not pinball) and would NEVER treat a customer in that way. I would never want a customer of mine feeling the way I did when I got burned years ago. Trust me, in business, when dealing with an upset customer, a heartfelt " I am so sorry this happened, let's see what we can figure out to make this right" goes a LOOOONG way. It works whether I am right OR wrong.

When I have had people pay with e-check through Paypal, I get an immediate notification of pending payment, then Paypal lets me know when it clears a few days later. I'm not sure of all of the circumstances here, nor do I want to get involved.

At this point TC, i must admit, its time to just come out and say I screwed up. I will always stand up for a fellow hooiser and someone that has contributed to this community, but its just not worth ruining your reputation over 150 bucks. Things happen, crap gets missed, but we move on and make things right.

+1.
I've been following this thread since its inception. It's 2am in Hong Kong, let's close this case and call it a day. I need some sleep.

Ray, you dont know me or have a reason to be mad at me.
I understand and empathize 100% with what you feel.

There is lots of great advice here. Yes, you, in your mind could be 100% correct.

But its just money, perhaps an apology, and move on.

I hate these threads, what it does to people. But more than money is your health and sanity.
I personally couldnt do it any more, while many others can.

From experience, you need to move past this and whether you feel you are right, just
watch the posts because everything is judged in a social forum. Dont post Negatives.

You may not care, but on your behalf, others do.

Please help end this before it gets much worse.

(That and Ill need to drain for my health!)

Treasure Cove 2 Days Ago:
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Treasure Cove Now:
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SNAP!

Yeah he has yet to show any of us the emails he sent a week ago, and hasn't sent a copy of the invoice for the board he supposedly bought a week ago either... and Dodge I got the info from where you said it worked on the damn post you made a week ago!

Wait Ray, I told you the game worked when I got it? How do you know unless you got the e-mails?

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Social media is so good at cleaning other peoples dirty laundry.

Not sure if that's a good thing for society or not.

I'm like 2 hours away from Gering if you need help repinning the connectors or anything.

What's so hard to understand? You sold a game 100% that clearly wasn't. You want to argue semantics. What does any of your crazy rantings have to do with the fact you misreprested the game you sold.

Yeah read it yesterday after it was posted here! Regardless Matt Dodge isn't going to post his invoice for a board he bought a week ago...because he didn't buy it yet!!
Anyway I paid him the $149 friends and family just now as the money cleared. Here is the Unique Transaction ID # 13S20125CP357312U

It was going?? So In other words YOU NEVER BOUGHT AND PAID FOR AN MPU BOARD LAST WEEK!! So Who is the f--in LIAR!! Just like you never sent me an email last week either!!

100% spot on, thanks!

Wow!! You just don't get it!!

Last I checked it's still you.....

Yep.

Still you.

Yeeesh.

Again, the OP has proven his case. You sent him a shit board. You owe him for that board. What he does with that money is his prerogative, not yours.

The OP did say he bought a new board early on, and if he hasn't yet then that's his bad. Does not change the fact you did not want to stand behind your crap you sent, your accusations, and bullshit comments of how the discounts cover his costs.

Step away from the keyboard.... quickly.

Said better than me!

My dad taught me at a young age in regards to business, that it isn't how much you know, it's how much you care.

Whew, I think Ray and Matt need to stop posting, cool down for a bit then go meet up for a beer and clear the air with a face to face discussion. Sometimes I hate the internet, makes it too easy to publicly flip your lid and be unable to recover from a bad day.