Maybe I am missing something but I am guessing the problem is the fixed pricing model. If somebody (such as TNT..a non-authorized seller of WOZ games) trades for a NIB WOZ from an authorized distributor (such as Doughslingers or Pinballstar) and then turns around and sells it for $250 less than the suggested retail the authorized distributors get mad. However, it is the authorized distributors that are the ones doing the trading to increase their revenues. How else would the game get in the hands of a non-WOZ authorized seller? You can't have it both ways. It is not fair to the customers or non-authorized distributors doing the trading.
Either all games should get the equivalent warranty or distributors should not be allowed to trade their games away. Also, these are the same distributors that jumped in the line to get WOZ games before many of us pre-orderers.

Just for the record, for the most part he has been very supportive on warranty items (even out of warranty items when for things like the LED light boards and power driver boards).

I think you need to get JJP to stop authorized distributors from trading their NIB JJP games because it is causing you heartache. If that is not a good plan, then you could start doing what other authorized distributors are doing, wheeling and dealing to keep cash flowing.

It means all owners of JJP games are being treated equally. There are Pinsiders that are second owners that have attested to this fact on this site.