The Hobbit
Jersey Jack, 2016
Wizard of Oz
Jersey Jack, 2013You're currently viewing posts by Pinsider captain_kirk.
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The problem is Jack's unreasonable warranty restrictions. When you're late time after time, you should be bending over backwards with liberal policies to build customer loyalty.
And calling out a competitor on Pinside is uncool, especially one that has contributed so much to the community.
Bad form.
Quoted from DCFAN:Just for the record, for the most part he has been very supportive on warranty items (even out of warranty items when for things like the LED light boards and power driver boards).
Hey man, I'm just responding to what I'm reading. Anecdotal evidence is nice, but it's not written policy.
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Charles Town, WV