I'm thinking that this thread did not have the result desired by the OP (which is no doubt why he went back and deleted his original posts).

I.e., I would never buy a pin (JJP or otherwise) from PinballStar.

I went to school with two gay guys. Their names were Patrick Fitzgerald and Gerald Fitzpatrick.

It's like they were destined for a 69!

I feel like Rodney Dangerfield now.

I've had a display and four aux boards that needed to be replaced by Stern and each time they needed to get permission from my distributor. Given the 57 thumbs up on your post, I'm wondering why they are singling me out?

Regardless, I always buy from an authorized distributor.

You guys are too friggin much.....I'm sitting here LMFAO and nearly choking to death, and not because beelze is hovering over me "faking" being gay. Exit only here......or Exit Stage Left if you're a Rush fan.

Nice try. I'm well endowed (for a ferret, perhaps) but my dick doesn't reach Pennsylvania.

xai5Nju.jpg

See below comments

See above comments

See comments to the left.

See comments to the right.

then spin your partner around

How was it?

You guys in the US make me laugh, at least you have a choice, thanks to the distributor for JJP in my state I will never buy another JJP pin.
Nothing to do with JJP or WOZ, it's because of the distributor.
Shame as I do love my WOZ and would be in on a Hobbit for sure, another reason my last 3 NIB pins are Sterns.
Like it or not Jack, distributors are the face of your company and first point of contact for most buyers, regardless of how much a distributor invests or pays up front, if they have a bad reputation it WILL affect overall sales of your machines.
When you change your distributor here let me know I'll buy the Hobbit.
It's pretty simple guys, if your distributor sucks don't buy from them, if they continually practice bad business methods they wont last.
Wish people in my neck of the woods would work that out then maybe we will get a supplier with the right attitude.........

being gay is not a choice! Well I guess just "acting" gay and boning a bunch of dudes is. Cool with me though.

Sorry if anyone took offence to but I was talking about choice of distributors not lifestyle

Would have been nice to be able to read the original posts by the OP. By the time I saw this thread he had replaced them all with see comments below...

Check 1st post on page 3

See comments here (pretty much now known as not true):

Buyer beware - Todd Tuckey / TNT Amusements in PA is NOT an Authorized Jersey Jack Pinball distributor and as such, per Jack Guarnieri at JJP, any games an unauthorized distributor may acquire and sell DO NOT HAVE A FACTORY WARRANTY. We lost a sale to a customer who got duped this weekend and now has a $ 9,000 toy in their possession with no warranty because that was not disclosed to them nor the fact that they were buying from an unauthorized source. Makes for a bad buying situation for a customer and makes JJP look bad unnecessarily. Similar to buying a new Mercedes at a used car lot. Unfortunately at the holidays there are a lot of newbies to the hobby who do not go to shows, aren't on JJP group, RGP, or Pinside to know enough and there are those out there who will take advantage of them.

Authorized distributors drag games to shows for you to play, have a direct connection with parts and service, know how to service your games, and do many things for the pinball community - sponsor and provide prizes tournaments, charity events, local parties, set up at shows supporting the attendees AND the shows themselves so they can survive, etc... Don't reward those with no skin in the game who are just looking to flip a game or two to make a quick buck and disappear... Do your research on who you are buying from and learn about their reputation before buying.

Below is email Jack has provided me to send to any customers who get caught up in this and a list of authorized distributors.

Joe Newhart

PinballSTAR Amusements

Authorized JJP distributor

[email protected]

I'm still not sure I understand Jack's comment. He says he will support all games ( just telephone help ? ) Is there only a full warranty on games bought from an authorized JJP distributor ?

How is this thread not in the basement yet?

It is still valid for 30 days !

I will buy hobbit form pinball star if he can guarantee delivery before 2016.

Go steal the one in MN!

Jack can say anything, and someone will always misunderstand intentionally. It sounded clear to me.

excuse me lord......I am the one that steals the games and drives north of the border. It's magic! poof gone

Usually I just read and not post, but I need to comment. If you look at TNT's video number 1068, everything said would be instantly squashed. First you see automated service delivery guy which is pinballs.com, an AUTHORISED DEALER. Second, the Autobot in the video, it's mine. It didn't come with the update kit, contacted stern, they asked where I got it, told them TNT. Guess what, got the update kit in less than a week with no problems. Stern didn't say to me TNT is not an authorized dealer, no kit for me.
To me it seems Pinball Star is upset a competitor is doing better than them, and is upset and trying to take it out on TNT. If JJP had a problem with TNT selling their games, don't you think they would of talked to Todd.
So to me, out of the 3 likely scenarios, TNT is wrong, JJP wont support games and piss away customers of games unless they get it from certain places or PinballStar is trying to knock out compitition the wrong way. Now I am a little biased in this, highly doubt it's option 1 or 2. In a year, when I'm ready for a WOZ, I'll take my chances with TNT. Just my opinion, but if there is a problem, TNT will fix it. Always did for me. Twice

I love that tnt 's newest video tonight has a woz lol . For some reason there are a few places in pa that sell pins that just dont care for tnt . My guess is because they sell so much stuff ? He does at least a video a week usually more and there is always something new in his shop getting refurbished to go out . I love todd and everything he and tnt do and stand for and part of the reason im in the hobby is bc of his videos. Me and the lady are even in quite a few from Allentown and york .

Funny thing is that pinballstar says TnT has no skin in the game because they don't take games to the shows. JJP should bring more games to the shows not the distributors.

He can correct me if Im wrong but Kingpin made an extended trip down to Chicago land to grab TH to have at MGC this past year....added an extra ~4 hours~ to his day so people could play it. He is one distributor Id never hesitate to buy from.

Total love and respect for the distributors that bring the games. But JJP presence at shows is horrible. I have been to Texas pinball festival the last few years. Stern had a first class set up with lots of machines and overhead video. While jack has one game set up

Shortage of cash maybe? Or just nothing much to put into a booth? Would be tough to drag those Hobbit prototypes around the country but even the Dutch guys were able to do that with Lebowski.

JJP had a Hobbit and 75th Anniversary WOZ this year.

LTG : )

@Srmonte, do you remember how many games and different titles Stern had at TPF?

Ya I think there were like 4 WNBJM. 2 LE TWD, and like 2 pro TWD, 4 wrestle mania and I think others. I might be off a bit, but there were a lot of machines.

make it clear then

Not gonna go into a huge speech but JJP has released one pin so far and they do get out to a ton of shows. When they get established and financially stable I'm pretty sure they will increase their exposure and game numbers. It's just kinda how business goes. Stern is an incredible business machine and have the wearwithal to have a little more presence.

Hmmmm, clarity? How is that not clear. What are you reading that is unclear? You are trying to stir up stuff.

Jack talks in shorter sentences here now because some people dissect every word he says. They take a snow plow to every statement to see if they can chip it apart. Here, I can even show you...

Who is "We"? What is every JJP game? When you say sold, what do you mean, sold to who? The distributor? What if it was sold for sexual favors? Every prototype game? What constitutes a "game"? Why can't I have redemption software I didn't pay for that wasn't promised as part of my machine? When you say JJP game, do you just mean the WOZ sold by Pinball Sales?

As you can see, it can go on and on. However, what Jack said was:

So please, if you have a SINGLE instance of that not being the case, please bring them forward. I'm sure the entire world would want to meet this unicorn because I think the trolls would have their megaphones out screaming it if that person existed. That's right, Jack has not turned away ANYBODY for support of any game he has built that I'm aware of. In fact, their support is pretty top notch. But let's confuse the issue with facts. What has not received support?

What does term "support" consist of is the question some want clarity on. Why isn't that clear?

It means all owners of JJP games are being treated equally. There are Pinsiders that are second owners that have attested to this fact on this site.

Having the OP changes all his original writings tells me the following about his action..Screenshot_2015-12-02-12-21-08-1.png

So does this that the guy from omaha who was selling WOZ's can offer the same guarantee?

I think you mean Marco. But don't let facts get in the way of a great troll.

Sometimes the idiocy reaches astounding levels.

So what's the benefit again of being an "authorized distributor" from JJP?

I bought my original Woz from Jack 5 yrs ago.

I'll buy JJP#3 Lawlor from Joe because I recognize the sacrifices and BS these guys have to put up with.

At what point will there be no network of JJP distributors?

When and if there comes a time Jack doesn't need the 6 figure sale to the middle man? Maybe so. Sounds like a bunch of BS to me.

All this because of ONE nib being sold at tnt?

No, all this because Joe DIDN'T sell that NIB. I'm sure Todd sells NIB games all the time with no impact on anyone else.

Careful of the play on words "support" and "warranty".

My interpretation is that JJP is only legally bound to provide warranty service to games sold through his authorized distributors. This gives added value to his authorized distributors for those buyers who are concerned that warranty service will not be provided unless the manufacturer is legally required to. Stern has a similar official policy.

STERN PINBALL INC. SELLER WARRANTS ONLY TO THE INITIAL PURCHASER OF ITS
PRODUCTS THAT THE ITEMS LISTED BELOW ARE FREE FROM DEFECTS IN MATERIAL
AND WORKMANSHIP UNDER NORMAL USE AND SERVICE FOR THE WARRANTY PERIOD
SPECIFIED....

In practice, we know that both JJP and Stern choose to go above and beyond their official warranty policies to provide excellent service to whoever owns their games.

I don't think that is accurate at all.

I don't think that's the case either. It's the culmination of a bunch of crap I'm sure. Todd or TNT isn't the problem, looks like maybe Jack isn't consistently fair to his distributors. That's just my take on what I've read here and in other threads.

I can understand being frustrated if you have shelled out 6 figures for "inventory" and supported JJP pinball in many ways. Who knows.