Good luck dealing with cointaker! They owe me a replacement BOP Topper. I emailed Melissa weeks ago and crickets..... I bought the original one months ago. They are great at new orders, but this not so much.

It arrived broken and I shipped it back and asked her to bring a new one to Pintastic. She agreed. No follow up after that. I sent her an email asking about it. I never received a response. I also sent an email regarding a Houdini - no response. Whenever I buy sometime new from their website it ships right away. At least one part works.

Slander? No - these are all facts.

Finally - Arn’t you in the business of selling machines and or coin opp products? Why would you write a response like this? With that attitude I wouldn’t buy from you ever. Hopefully any of your potential customers would read your response and be wary of working with you.

One more thing ASOA if cointaker is so great (apparently you guys are friends), do me a favor and get my replacement topper shipped to me. At least your incredibly rude post would be worth while if you did something about it. It’s been almost a year.

ASOA - you are correct and I have called them. Remember I am the CUSTOMER! It’s on the company to follow through with their commitments. At a certain point I wrote this off. Unfortunately because they never cared enough to correct the problem - this is the feedback that their business will receive. I will still buy from them again if I need a part, but nothing major. There are a multitude of distributors to work with for other items.

Melissa just emailed me and took care of the BOP topper. Thank you. I own a business and have made mistakes along the way as well and will definitely make them in the future. No one is perfect. I appreciate the resolution and wanted to let everyone know.