Quoted from adborto:Good luck dealing with cointaker! They owe me a replacement BOP Topper. I emailed Melissa weeks ago and crickets..... I bought the original one months ago. They are great at new orders, but this not so much.
You literally have to be a pest (email, call, text daily) to get a response. Their communication is the worst part about them and something that they really need to fix.......but once you get ahold of them, the customer service it great and they are always fair and make things right.