(Topic ID: 223463)

Buyer beware new Laseriffic owners have poor QC and support

By dreamtheme

5 years ago


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  • 54 posts
  • 35 Pinsiders participating
  • Latest reply 5 years ago by Travish
  • Topic is favorited by 3 Pinsiders

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    #29 5 years ago

    First off, I would like to respond by saying we will always take care of any issue we have. Our support ticket system is supposed to send emails when there is a new ticket opened, we have issues with that not happening which is being addressed with that company. We are working very hard to work out the issues of taking over this company. We were to have 3 weeks of training from the previous owner and had less than one week. We are doing our best, please bear with us and give us a chance to fix our mistakes. We have a new girl running the show and I know she has her contact information and phone number on the website for laseriffic. You can reach her at [email protected].

    #31 5 years ago
    Quoted from adborto:

    Good luck dealing with cointaker! They owe me a replacement BOP Topper. I emailed Melissa weeks ago and crickets..... I bought the original one months ago. They are great at new orders, but this not so much.

    BOP toppers were made yesterday and is being shipped on Monday.

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