(Topic ID: 201719)

Buyer beware fun billiards

By allpinball

6 years ago


Topic Heartbeat

Topic Stats

  • 477 posts
  • 139 Pinsiders participating
  • Latest reply 6 years ago by Xerico
  • Topic is favorited by 11 Pinsiders

You

Linked Games

No games have been linked to this topic.

    Topic Gallery

    View topic image gallery

    PhotoGrid_1509924441627 (resized).png
    IMG_3762 (resized).JPG
    pasted_image (resized).png
    870459095b72f899cec23102d7e6716c (resized).jpg
    The-check-is-in-the-mail- (resized).jpg
    20171103_210831 (resized).jpg
    morning-coffee-40-photos-15 (resized).jpg
    images-22 (resized).jpg
    watermelon_bike_helmet (resized).jpg
    Screenshot_2017-11-03-12-54-45_preview (resized).png
    IMG_3641 (resized).JPG
    DSM (resized).jpg
    you-said-the-teitg5 (resized).jpg
    IMG_2562 (resized).JPG
    IMG_2561 (resized).JPG
    IMG_2557 (resized).PNG

    You're currently viewing posts by Pinsider Fezmid.
    Click here to go back to viewing the entire thread.

    This topic is closed.

    11
    #9 6 years ago
    Quoted from hassellcastle:

    you would be refunded once the game had sold.

    Although it didn't sell overnight the game finally sold and now your check is in the mail. Honestly.
    We have nothing to gain by keeping your money and that was never the intention.

    So I ask this ...of those reading this e-mail. What did we do wrong?

    If you had nothing to gain by keeping his money... why did you keep his money? Based on this account, I agree he seems flaky, but if you didn't ship him the product, I don't think you had a right to keep the money until you sold the product. My 2 cents, only because you asked.

    -3
    #17 6 years ago
    Quoted from Djshakes:

    Because it was a special custom order for him that cost above and beyond a normal game. He's lucky they didn't charge a restocking fee because of the custom order. Hell, most companies don't allow returns of custom orders.

    But the point is, he ordered something that you literally never shipped to him. Sure, he SAID he would refuse shipment, but you never actually shipped it to find out. If you had shipped it and he refused shipment, I'd completely back you here, but you kept his money and didn't send him anything, so that's where I have a small problem.

    Don't get me wrong, based on your response, I disagree with what the original poster did too. But you asked what your company did wrong, and in my opinion, keeping money without shipping a product is it.

    Can I throw a negative vote for Stern too? Why would a low number cost more, if it really isn't the 16th machine off the line? If the number is meaningless, why aren't they the same price? :/

    EDIT: Seeing your comment on the #16 plate -- definitely more on your side, but the fact still stands that you didn't ship him anything. Should've shipped it, and if he refused shipment, keep the game and the money or do the restocking or something like that. My opinion though, which doesn't mean much.

    #152 6 years ago
    Quoted from pezpunk:

    what you're missing is only idiots believe a plate saying "#XX of YYYY" actually means anything in terms of the order it was produced in, and that's true in any industry, including automobiles.

    I guess I'm an idiot then, because up until this thread, I would've assumed the # on the machine was the order it was produced, not just something from a random number generator. At least this thread has been educational for me in that regard I guess.

    #171 6 years ago
    Quoted from allpinball:

    I wish it was that easy, the amount of money exceeds small claim limit therefore requiring a filing in district court where I am from you can not represent yourself and requires paying an attorney than there is the matter of which state has jurisdiction so travel may be required but thats ultimately where this is heading

    You can contact your state's Attorney General and explain what's happening. They frequently look into cases like this from what I've been told. You could contact the state's AG in whatever stage FUN is in as well. I'd be sure to be level-headed when writing the letter and not be emotional at all though.

    #240 6 years ago
    Quoted from lancestorm:

    I'm not getting why
    1) it is taking over 1 week to receive a check. I can send a letter from one side of the country to the other in about 3 days. Why is this any different?

    This! I sent a check on October 21st and got my pin on October 31st... So there's really no excuse here.

    #269 6 years ago
    Quoted from TKDalumni:

    Time to give it a rest man...you're getting your money back.

    If he would've received his money, he wouldn't have started a thread here... How long do you think he should be waiting for it? I wouldn't want to wait 2 weeks to get a refund, and the OP has been waiting a LOT longer.

    You're currently viewing posts by Pinsider Fezmid.
    Click here to go back to viewing the entire thread.

    This topic is closed.

    Reply

    Wanna join the discussion? Please sign in to reply to this topic.

    Hey there! Welcome to Pinside!

    Donate to Pinside

    Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!


    This page was printed from https://pinside.com/pinball/forum/topic/buyer-beware-fun-billiards?tu=Fezmid and we tried optimising it for printing. Some page elements may have been deliberately hidden.

    Scan the QR code on the left to jump to the URL this document was printed from.