as I stated earlier there are two sides to every story. There are a lot more little details I would like to add some of which I'm not liable to post publicly due to our distributor agreement. Allpinball has repeatedly posted lies now to which I now must defend. Please make sure all you have stated publicly is correct allpinball, slander of a company might not be the route you want to continue to take my friend.
Brandon throughout your communications with Ruth over the past few weeks. Your belligerent accusing her of theft she has asked you repeatedly and nicely to confirm your mailing address. You have YET to confirm with giving her your address but repeatedly stated "you should have it from the beginning of our transaction!" Wouldn't it be just as easy to give us your address as to where to send the check? She has told you she mailed it to the address on your check and you have not once answered the question if the address on the check is your current mailing address.
I've stated all I can say publicly. However PLEASE if anyone would like to call and discuss this with me in greater detail I will be happy to speak to you. Feel free to call me at the store, 972-686-7808 anytime after 8:30am CST. I would love for many of my fellow pinsiders to get more to this story than they can read here.
Bottom line check WAS mailed October 20th. He WILL receive it.
P.S. The Charge for requesting a specific LE number or low number is a legitimate charge from the manufacturer. It requires more paperwork as the game is to be segregated and shipped differently than the mass population of LE's. Maybe there are some distributors that are absorbing this cost, but to state it is BS is false as we and all others distributors are charged an up charge for doing so.
This is not Brandon's first rodeo with LE's when I spoke with him a mere week after the shipping snafu and told him game #16 was on Sterns dock ready to ship. He stated to me he had several other low number LE's he had purchased new. I think after reading initial reviews he made the judgement call that he wanted to pull the plug once he had already paid for his game. To offer a refund immediately would have resulted in FUN having to purchase the game...we didn't need it. Buyer take ownership of your purchase.
Stop payment yes sounds like a good option and Brandon has requested this...all the while refusing to confirm his mailing address. Not an option at this point. We had a meeting yesterday with our financial officer of our bank on the subject and he suggested not to do so. He stated that issuing a stop payment is only good for 90 days. Should Allpinball receive the the first issued check it could (not saying he would) be redeposited after 90 days. Our advisor has heard the whole story and he stated it would be in our best interest not to do so since this customer has been very erratic and difficult.
I'm done on the matter.
If anyone would like more please feel free to call me at the number above.