So help me understand this...., if Bumper was your distributer and Bumper sent your money to JJP, how would JJP refund your money? How would he even be able to determine who and how much money to send back to? I don't believe JJP gets a list from distributers that would list who these games are actually being ordered for. Wouldn't that be documented by Bumper only, since JJP doesn't really care who the end user is in this case, only that Bumper ordered X amount of games they need to build and ship to Bumper?
I know this is the last thing I would want to hear if I were in your shoes but you guys really need to fight this on a legal angle in Aussie. I feel really bad for you guys and I'm not sure what I would do myself if this were to happen to me. I can't believe corporations can get away with this stuff in your country.