Stern has multiple distributors in the US--if I gave money to one of their distributors and that distributor took the money/went bankrupt, etc. I am not sure I could go directly to Stern to get another pin. If that distributor had already paid my money to Stern, then Stern would owe that distributor a pin which should eventually go to me. But if the money never made it to Stern (or only a portion of it), I am not sure I would expect Stern to just give me another pin because it was ordered through one of their distributors.

It sounds like JJP is going to supply the number of WOZ pins that they have received payment for. Yes, it is taking excrutiatingly long to get them out, but what else do you really expect JJP to do?