Oooops. I meant 81 or 83, thinking that the Myst ball would be in one of those positions. But the switch matrix doesn't show those as optos. Treelk 's photo does show 83 closed though so that's probably the Myst ball.
Thank you for catching my mistake.
Ok. Let's go over what this picture shows us. Back in post 2 or inside the back cover of your manual we see the switch matrix chart. The left side shows a column of dedicated grounded switches. Those are represented in the photo as the eight dots on the left side. A dot means the switch is "open". All is well so far since we expect all of those switches to be open.
The first closed switch is in column 2, row 4. It's represented in the photo by a box. Looking at the switch matrix that's number 24 "Always Closed". So far, so good.
The next closed switches are column 4, rows 1&2. Switches 41 &42 are Trough 1 ball and Trough 2 ball and you said you had two in the trough so that looks right.
Column 5, rows 1-7 are opto switches. They are normally closed and in your photo they show as boxes so those appear to be working.
Column 7, rows 1-3 all show as closed in the photo. The matrix lists those as optos - but wait!
Ahha! An anomaly.
When an opto switch is blocked by a ball it should show as open and look like a dot. You should be able to test that at the left ramp entry. Block that with your finger or a ball and switch 73 should change state.
Switch 71 should show open if there is a ball present. It shows as closed in the photo. So check that opto.
Could need cleaning, could have a bad transmitter or receiver, or could be mis-aligned.
I suggest you pull out all the balls and see if you can get that switch to register consistently. You might try using your phone on video setting, I think you can see if a transmitter is working like that.
Let us know if you have more questions or need more help.
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