I bought a Night Rider backglass from a self-proclaimed "pinball guy" who assured me that he knew how to ship a fragile backglass. I presume he then spent a total of 3 minutes wrapping exactly 1-1/2 layers of bubble wrap around it and tossing it in a box - no corner/edge protection, no packing peanuts, no wadded-up newspaper, etc. I'm sure it broke before it made it to the Knoxville post office. I would name names, but he did reimburse me quickly, so I won't make it personal, but I'm still pissed because of the obvious lack of effort and total disregard for beautiful artwork.
Anyway, apparently this glass was not tempered properly at the factory and did not break into a zillion tiny crystals, which in this case, was a fortunate thing for me. I was able to re-purpose it into a stained glass type of wall hanging. I still would have much rather had the backglass, of course, but I guess this is one way to make lemonade from this lemon.
I'm still pissed at you nameless nitwit from Knoxville! And you are not a pinball guy!