Scottsdale, AZ
Quoted from Baiter:Vendors won't forget something if you're calling them on the phone and sending emails to their inbox, but posting a complaint in a forum which receives thousands of messages a day is unlikely to even be found by a vendor, who is typically busy dealing with customers directly. It's just not what Pinside is for, even if the vendor actively sells here.
typically the post gets up after they have had no resolution from the mfg. or they are taking a long time to fix and not really caring about it. Now if this is happening and i am interested in buying a machine i would like to hear all the bad stuff that anyone has to say about it. I mean dont believe everyone but if they have pictures of a defect and a mfg wont help then it should be aired publically so that everyone else can make an informed decision.
