I recently acquired a BOP 2.0, and had it shipped from CA to OH. She's truly beautiful, however there are a couple hic-ups. While in BOP 1.0 mode I finally got to metamorphosis (three times) only to see that the face only turns about 80% of the way to the human face. When it does this, it also does not seem to fully complete the metamorphosis sound and music for the game. The lights don't shut down so that the heat beat may start, and allow the machine to come alive. The face remains tilted enough that when you shot a ball on to it, the ball rolls to the left side of the face and gets stuck until the machine goes into ball find mode, then it dumps the ball into the cabinet.
The head turns properly for the other three faces, just not for the human one.

>>>>and if you read this far<<<<

-The switch leading to the mini playfield indicates a fault, and I have never been able to get a ball to the mini playfield. Should I just replace the switch?

-When shutting the machine down, it seems to shut down correctly and cycle the computer down, however to turn it back on I have to unplug it first and then turn it back on. Otherwise the topper turns on, but the Machine stays dark.

I have basic (at best) skills. If it's a fairly simple fix, I'll attempt. If not, does anyone have a recommendation for a tech in the Columbus, OH area?

The offending girl.

20170213_193301 (resized).jpg

Too frou frou? LOL

Will check this evening. TY!

Thank you for the advice! I was able to get the face to turn and stop correctly, but am still unable to get a ball to the mini play field. I tested switches with my finger, and all are operational, but ??? Suggestions?