Quoted from Aniraf:My friend just got his BK and he has that upper flipper issue happening. I can’t remember what the fix was for this. Does anyone have a link to the instructions that fix they released?
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There are a couple parts Stern will send you to fix it. I got the kit, but once I took the flipper mech apart, it turned out a washer and spacer were swapped and that was causing it. If I can dig out a photo, I’ll edit and add it for reference.