Quoted from attack7777:Mine had some bad black ink drips on it - Got a reply the next day with a new one on the way.
I got an email from CPR, They told me to return it and they will refund my money. More pix attached....
Email From Kevin at CPR,,,, sent on 6-29-17 @ 7:06pm
"Glass in backbox. Turn the machine on. Stand at the coin door. Heck, even stand halfway down the side of the machine. Look and gaze. That's the glass. Not closeups @ 6 inches "
ME,,
Hey Kevin the close ups are for you to see the issues. I was at the coin door when I noticed the quality of the back glass.
ME,,
I did not buy this backglass to think I was getting something for nothing out of it. Another thing I posted my issue before attack7,, So I'm not trying to pile on, the quality just isn't good.
From Kevin at CPR sent on 6-29-17 @ 7:06pm
"I assure you these aren't seconds. We had ONE guy who had black droplets that (well-hiddenly) blobbed onto his panel - and we had grabbed it from the rack and packed it. We replaced it immediately. He's already spoken up on Pinside. Once a handful of people begin to pile on, it creates the feeling of run-wide panic or an issue. It's unfortunate. All we can do is point to our gallery on our web site and say "here is what we are selling - with all the closeups - a randomly chosen panel from the rack (not a cherry)".
ME,,
There is more then ONE guy that has had issues. I haven't even said one thing about the mirror finish, That it has none, It looks like gray, The black area has more reflection then the mirror finished areas. Not one thing mentioned about the yellow teeth on the horse, Just send it back if your not happy (pay for it to ship back and be out $40 to just look at a back glass).
There is more to the email about how the whole process works and all.
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