(Topic ID: 203108)

Black Friday Side MIrrors

By wdpvideo

6 years ago


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Topic Stats

  • 123 posts
  • 40 Pinsiders participating
  • Latest reply 6 years ago by Dee-Bow
  • Topic is favorited by 5 Pinsiders

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    #1 6 years ago

    BLFRPSM (resized).jpgBLFRPSM (resized).jpg

    #4 6 years ago

    Normally $79.95 sale price $20 savings for $59.95 cheapest we have ever sold mirrors for.
    Steel over stock helps bring down prices.

    #9 6 years ago

    Yes this price is all Reg. Mirrors

    #16 6 years ago

    Sorry guys & gals no RZ mirrors at this time. We are working on this one.

    #17 6 years ago
    Quoted from delt31:

    And prices are?

    This is the best way I can describe it...

    Huge (resized).jpgHuge (resized).jpg

    #20 6 years ago

    IT dept. launches the sale, not me. I have seen it brought online earlier and right at midnight just keep checking back. Also, got a PM on shipping cost. We only ship FedEx we don’t control that cost. Our products ship some time in multiple batches depending on what you order.
    Our product is long and wide and bulky. Please keep that in mind, this product does not roll up and fit in a container. All products ordered will be shipped quickly and in the order they were placed.

    #34 6 years ago

    Orders were not to be placed yet. Spoke with IT and they said they were still working on the publish sale and wasn't aware of the sale being published on-line yet. Just check back. So its a screw up on our end. That the IT guy for you...

    #35 6 years ago

    Happy Thanksgiving hope you all have one amazing day.

    #40 6 years ago
    Quoted from kvan99:

    Fix the shipping issues....no one is going to pay 100 bucks to ship 4 sets.

    It has been fixed. Our product would never come in bundles of 4, Fedex will not ship in bundles of 4. We’ve tried and they refuse to ship that way due to weight and size. So, if you were ordering 4 sets they would come 2 in a bundle. We have gotten 3 before and we have also gotten refused 3 in a bundle before. Through FedEx manager software, we put in size and weight the software does the rest. Again we don’t fix that price. Each piece is put in that way. You are more than welcome to email us today your order along with your FedEx or UPS account number and we will ship using your account information.

    #80 6 years ago

    Hello,

    Well if you PM me then you might want to contact Robin, because there has been nothing in my mail box. If you would like
    a refund please just let me know and we will be happy to make that happen. We would rather you be happy without the product, than sit on pinside complaining about it daily. I would recommend to go the pinball shows so you can pay and carry. This way your impatiens won't get the best of you.
    Here is my direct e-mail: [email protected]
    Again, happy is better than bitter. Sorry we have been closed and reopened on Monday. Were not a mall! We all have family.
    All orders except some Dialed-In mirrors have been shipped. We ran low and are producing them now. If you order more than just Dailed-In then part of your ordered shipped.

    #81 6 years ago
    Quoted from PtownPin:

    Really...so does Fed Ex provide tracking numbers?...for $50 do you think its too much to ask for a tracking number? you don't charge someone full boat and not provide the service....bottom line...maybe they lost the order? maybe they just screwed up? who knows as I cancelled the order....life goes on....

    You might want to contact pay-pal because they are not showing any order cancelled. However, you have my e-mail. So, e-mail me asap and I will recall your order asap and issue you a refund.

    #83 6 years ago

    Well,

    Quoted from PtownPin:

    I communicated via email through your website (twice to be exact) since there's no phone number.... you have my order number....not bitter...live and learn...life goes on...just want a refund...feel free to respond to my email

    Just PM me your order # I am not at the office right now. Plus, I think your going to be even more upset, if we don't get the shipping stopped.

    #88 6 years ago
    Quoted from PtownPin:

    your missing the point...the point is that when you order something you expect product and communication....I got none so not sure why u think I'm the bad guy (although I really don't care)....and it was a week...not 4 days...there was plenty of time to communicate....live and learn...

    I didn't miss your point. You want me to help but now you don't want it? Sorry, I can't fix what you won't let me. I just soon not have you as a customer. Which now we won't and I am very glad. You just want it to be a problem, not find a solution. Bye

    #103 6 years ago
    Quoted from johninc:

    Do you have an eta on these? Thanks!

    We are cutting them Monday or Tuesday. I had to kick people off the cutter to get the time to squeeze them in. Our Laser cutter is for our other business so I have to squeeze things in between our regular business. Our company business has been around for over 78 years. We're the third generation.
    I guess because no one has them, we had many orders. Bally/Williams will not fit Dialed-In, so after a few weeks some guys will
    buy ours, so they can knock them off. LOL it's ok...
    we remember the day that mirrors were $200 a pair before our time. We redesigned the look a little, renamed them, our idea was to make them affordable.
    We know, were the reason they are affordable today. If nothing else we were able to drive the prices down.

    We know our shipping and tracking sucks. I agree, I get frustrated some time. We have a huge shipping department and sometime orders go out and I don't even get the tracking numbers back for 4 or 5 days. By then most people have them. So, I don't send out the track #'s most of the time. Sorry wish we could be more affective. Also, dealing with our shipping manager can be a pain in my butt. It's sometimes worse than dealing with the DMV or Tax office.
    Some of you are saying I got product. Great I still don't have the tracking numbers. Might be quicker to get them from you

    We are in the process of doing and resigning Pinball transformers for theses games.
    Attack from Mars, Cirqus Voltaire, Congo, Indianapolis 500, Jack*Bot, Johnny Mnemonic, Junk Yard, Medieval Madness, NBA Fastbreak, No Fear: Dangerous Sports, No Good Gofers, Safe Cracker, Scared Stiff, Tales of the Arabian Nights, Theatre of Magic, Who Dunnit.
    We should have them out by Feb.

    #104 6 years ago

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    #106 6 years ago

    Ok so to help with all the drama and man can there be drama on pinside . Anyways, why do I do this to myself? Less than four years ago most of you were paid $200 for set a mirrors. There is no one out there for less. We made them cheaper so that everyone could enjoy the product. We felt like that everyone was way over paying for product that they couldn’t even see. What do you think we did the Chicago show for three years and the Texas show for the last four years? Why do you think we’re looking at going to Seattle this next year? If so you can see the product and see what you’re buying. Doing trade shows are not cheap. You have hotel expenses airfare and food. However there’s one great thing about trade shows you meet some amazing people. And yes a weirdo here and there. But actually I kind of enjoy the weirdos. We try hard, as a company we are not perfect nor will we ever be. The product is priced right. So that you can enjoy it. Yes we even send tracking numbers when you file a PayPal claim on us. Thanks Mr. Jones ( not his real name just to protect him) and will refund your money as soon as you return the product. Sometimes I wonder if the headaches worth it? But I enjoy the people for the most part. Enjoy the vendors such as Chris and Melissa are cointakers/Randy at color DMD/Tim and Kristen at Mezel mods/ Marco and so many others. They’re almost like second family to me. Times you run cars off the curb and leave the bumper laying in the road are priceless. And the people that you meet at the shows for the most part are great people. They come from great families and sometimes they bring your kids by and we let them snatch all the candy out of the candy bowl. Why because it’s fun. However to be honest with you I’m really tired of all the complaining and the people that you made of the shows for the most part are great people. They come from great families and sometimes they bring your kids by and we let them snatch all the candy out of the candy bowl. Why because it’s fun. However to be honest with you. I can promise you this we try hard but we are far from perfect as most vendors make mistakes and sometimes websites calls problems. That’s life, and trust me there’s far more to life than my pinball machines, my home, my cars or even my job. So if you can deal with a company that doesn’t always get it right but always tries to make it right we’re here for you...Tim when you didn’t like our shipping cost we made an option for you. Did we not come through? We didn’t complain we just went out of our way. And I didn’t say that the point you out but I did say that so I could post this. We don’t control shipping cost as much as you would like to believe. Below you will find an attached picture of one of the orders that was placed in the cost for shipping along with the overall cost that was charged to ship that product. I think even in this instance the customer got even a better deal. And that’s our ever trying to do. We hope you enjoy the product and have a safe and wonderful Christmas and happy new year.

    #111 6 years ago
    Quoted from Lermods:

    Btw, bw mirrors do fit dialed in, have them on mine. I got the mirrors from cointaker, direct fit.

    Cointakers may have Dialed-In fits not sure. We don't ship what we don't fit on a machine with our own eyes. They will not fit a Dialed-In LE
    we know this because we have tried them. We re-designed them, Can you make a pair fit? Yes, we have but we have to make a simple cut to do so. We aren't shipping products that do fit right. They may have them, but they are not ours. Plus, we like our new design fit. If you can grab them there from them then hey do so. They are great people.

    Quoted from spfxted:

    Hi there! Are you going to be at Allentown?

    Well, we won't be in Allentown, but stop by and see Melissa she has them. They use to sell ours, but have a new supplier. Again shipping isn't fun. Plus, you couldn't meet a nicer bunch of people.

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