I'm with the consensus here...when ordering two sets they should combine shipping...otherwise their shipping costs are completely out of whack
(Topic ID: 203108)
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I ordered two sets on Nov 22nd, and still haven't heard word one from the company....has anyone else received theirs?
Quoted from fosaisu:I got a couple of confirmation emails immediately after I ordered. But nothing after that.
I got the same thing, but no tracking number...nothing...I sent them an email yesterday asking for a status, with no reply
I've sent them two emails with no response, and mine haven't arrived as of today...its been a week....they might make a great product, but I'll never order from them again....for a $50 shipping charge they should have arrived several days ago....
Quoted from spfxted:Do they have a phone number?
Didn't see one on their website....I'm going to cancel my order if their not here tomorrow....they already charged my account....
Quoted from fosaisu:I'm not defending no response to customer emails (that's not defensible), but if they took Thanksgiving off and didn't start shipping BF orders until this week, it might take a few more days for yours to arrive.
I understand, but if that was the case then they should have communicated that. Also its Wednesday with zero communication....zero excuse in my mind especially when they charge $50 for shipping....I would have zero issue if they didn't charge so much for shipping...
Quoted from delt31:Best to pm the guy through this website. That's what I did when I original had questions about the first time I ordered. I had a similar concern when I ordered but then the blades came in and they are NICE. You will get the blades and I'm sure you will be happy.
I did that...zero response
I'm all good paying the fees if theres support, quality, and service behind it. That didn't occur in my case so I just requested a refund...live and learn....
Quoted from Djshakes:They ship FedEx, not priority mail. Takes five business days most of time. Orders probably didn't go out till Tuesday. You guys act like you're ordering transplant parts for a dying child. It's a reputable company. Chill out.
Really...so does Fed Ex provide tracking numbers?...for $50 do you think its too much to ask for a tracking number? you don't charge someone full boat and not provide the service....bottom line...maybe they lost the order? maybe they just screwed up? who knows as I cancelled the order....life goes on....
Quoted from wdpvideo:You might want to contact pay-pal because they are not showing any order cancelled. However, you have my e-mail. So, e-mail me asap and I will recall your order asap and issue you a refund.
I communicated via email through your website (twice to be exact) since there's no phone number.... you have my order number....not bitter...live and learn...life goes on...just want a refund...feel free to respond to my email
Quoted from Djshakes:How could you have remorse even at $80 shipped? Shitty decals cost $75 plus shipping.
your missing the point...the point is that when you order something you expect product and communication....I got none so not sure why u think I'm the bad guy (although I really don't care)....and it was a week...not 4 days...there was plenty of time to communicate....live and learn...
Quoted from Dee-Bow:you keep saying that but i doubt you ever learn. I also doubt this is your first time being a douche-bag customer. It's $80 incl. shipping! Get a grip and stop embarrassing yourself.
really... so if you ordered two sets for $168.90, which included $49 in shipping costs on the morning of 11/22...u sent two messages to the company via their website with zero response in days (keep in mind there is no phone number on their website that I could find)....u think this is normal? If they would have simply responded there wouldn't be any issue at all....I think your the douche-bag, and frankly a bit of a prick....and trust me it had nothing to do with the $....
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