so any update here with shipping please? At least confirm if it's going to change or not. I am also going to buy a pair but not with the shipping as is...

I'm with the consensus here...when ordering two sets they should combine shipping...otherwise their shipping costs are completely out of whack

I appreciate the Black Friday deal and went ahead and purchased 2 psm’s. But $44 for shipping is craziness.

so with the shipping as is (doesn't appear to be changing) - how much are you saving? Just curious. I have two sets I need.....

My total was $163. So if they are normally $80 each, you save shipping costs.

Good way to think of it is you get free shipping w/ the BF deal.

this is my third order from Pinballsidemirrors. always top notch product at the lowest price around (even when factoring in shipping).

Yep - I would have bought two if I could have combined shipping, but bought one anyway since the BF price is right.

So I went ahead and bought two. That's fine. Not smoking but they have the best quality.

Happened to come across my order from them from the 2016 Black Friday Sale. Shipping for 2 standard Bally/Williams mirrors was $19.31 total via FedEx.

well maybe they'll refund us the diff?

I ordered two sets on Nov 22nd, and still haven't heard word one from the company....has anyone else received theirs?

I got a couple of confirmation emails immediately after I ordered. But nothing after that.

I got the same thing, but no tracking number...nothing...I sent them an email yesterday asking for a status, with no reply

I'll wait to buy at Allentown.....

I bought four sets. Sent my own fedex labels. Seller worked with me and I see the tracking number updated today as shipped. From my understanding the guy is running a large business. He probably doesn't have time to deal with every pinball geek question, just process the orders and get them out. Give him some time, you'll probably have you blades by end of week or early the next.

Send your own shipping labels! Genius! Didn't know you could do that...

From what I remember last year, also didn't hear anything, but they simply arrived in short order.

I didn't order any this year due to the unreasonable shipping charges per set, that seems to be a new feature added to the website which wasn't there last year.

I've sent them two emails with no response, and mine haven't arrived as of today...its been a week....they might make a great product, but I'll never order from them again....for a $50 shipping charge they should have arrived several days ago....

Do they have a phone number?

Didn't see one on their website....I'm going to cancel my order if their not here tomorrow....they already charged my account....

I'm not defending no response to customer emails (that's not defensible), but if they took Thanksgiving off and didn't start shipping BF orders until this week, it might take a few more days for yours to arrive.

I understand, but if that was the case then they should have communicated that. Also its Wednesday with zero communication....zero excuse in my mind especially when they charge $50 for shipping....I would have zero issue if they didn't charge so much for shipping...

Best to pm the guy through this website. That's what I did when I original had questions about the first time I ordered. I had a similar concern when I ordered but then the blades came in and they are NICE. You will get the blades and I'm sure you will be happy.

I did that...zero response

I was set to order 3 pairs Bally, JJP and Stern, I thought the shipping was too high didn't order, maybe $66.00 Oh well.

I'm all good paying the fees if theres support, quality, and service behind it. That didn't occur in my case so I just requested a refund...live and learn....

It's only been 5 days since the start of the sale, plus a holiday and weekend on top of that. I'd give them a few more days.

They ship FedEx, not priority mail. Takes five business days most of time. Orders probably didn't go out till Tuesday. You guys act like you're ordering transplant parts for a dying child. It's a reputable company. Chill out.

Really...so does Fed Ex provide tracking numbers?...for $50 do you think its too much to ask for a tracking number? you don't charge someone full boat and not provide the service....bottom line...maybe they lost the order? maybe they just screwed up? who knows as I cancelled the order....life goes on....

I communicated via email through your website (twice to be exact) since there's no phone number.... you have my order number....not bitter...live and learn...life goes on...just want a refund...feel free to respond to my email

Wow ptown, remind me never to sell you anything. I see you're new to pinside. Most people in this hobby are pretty trust worthy and it isn't their full time job. Spazing out after four days isn't going to gain you friends.

Seems like a case of buyer's remorse. Live and learn indeed.

How could you have remorse even at $80 shipped? Shitty decals cost $75 plus shipping.

your missing the point...the point is that when you order something you expect product and communication....I got none so not sure why u think I'm the bad guy (although I really don't care)....and it was a week...not 4 days...there was plenty of time to communicate....live and learn...

A Holiday weekend and you expect your order to be in your hands ... and expect communication after a busy weekend of orders -- today is Wednesday isn't it... you think that only pinball side mirrors are shipping with Fedex after Black Friday and Cyber Monday? How many emails do you think the vendor has to deal with after a busy weekend of orders, product questions and shipping information plus get his product packaged and shipped?

Apparently your product has shipped and the vendor is recalling the shipment. If the shipping recall is ineffective due to the massive amount of other Black Friday and Cyber Monday shipments, you will have to ship the product back to the vendor.
You need to calm down and exercise patience as you are the one truly missing the point.

I agree with the others who wouldn't sell you anything.

I call this amazon prime syndrome. Everyone expects packages to be there in 2 days and 24 hour response rate. The reality is pinballsidemirrors is not amazon. Let's set expectations accordingly. Didn't hear back in two weeks? OK - problem. The guy just confirmed status and they are shipped. Now go play some pinball! ; )

Customers are getting worse....I had 2 complain to me today, and Im no longer in business!

My view wasnt even registering!

really... so if you ordered two sets for $168.90, which included $49 in shipping costs on the morning of 11/22...u sent two messages to the company via their website with zero response in days (keep in mind there is no phone number on their website that I could find)....u think this is normal? If they would have simply responded there wouldn't be any issue at all....I think your the douche-bag, and frankly a bit of a prick....and trust me it had nothing to do with the $....

Ummm... yes, for the pinball hobby (emphasis on "hobby"), this is quite normal. This is a side business for many people and they do most of us on pinside a service making products we would not be able to find elsewhere at 2-3 times the cost. As hard as I try, I'm not going to be able to make my own mirror blades for anywhere near that price including shipping. In fact, if you think of how many people have to be involved to get those blades from one part of the country to another, it still amazes me every day that it can even be done for $22 each set.

As delt31 said and he beat me to the punch... we all think that instant gratification on purchases is a right and not a luxury, due to Amazon mostly.

Please... please... please... for your own health, don't buy an old EM and try to get a backglass restored. Even for an already restored glass (saving the time to reproduce the art), it took me 3-4 months to get the one I ordered. I had asked before I ordered if it could be done in 2 months and the seller said no problem. I can tell you that after 2 months I never once thought of asking for a refund or complaining. I was grateful to even have the service and would have waited 6 months if necessary.

I got an email from PSM last night informing me that my BF order had shipped. So they're working their way through the orders this week. Looking forward to receiving mine!

Hey pinballside mirrors. I placed my order 15 minutes ago. They aren't at my door. What gives! Also, why haven't you given me a confirmation on the tracking number and where they are in transit in five minute intervals!?

Do you have an eta on these? Thanks!

Thank you so Much!

I needed an excuse to post this again!