(Topic ID: 243836)

BKSOR playfield issue

By darcangeloel

4 years ago


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Topic poll

“Would you make stern fix this? ”

  • Hell yes that thing is brand new 42 votes
    70%
  • Meh it's going to break sooner or later so f it 0 votes
  • Just play pinball bro :) 18 votes
    30%

(60 votes)

This poll has been closed.

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#79 4 years ago
Quoted from darcangeloel:

Those powers at be need to go directly to hell. That shit is not normal. Imagine buying a car with that issue and the dealer just saying oh yeah its normal we don't care. F that man.

The pinball community is being taken advantage of by these manufacturers. No doubt about that. The clear on a lot of new machines is just wrong and doesn’t meet the standard for clear on a PF. It really is unbelievable to me. No other industry I know of wouldn’t say this bad clear is a defect and cover it under warranty. The cover and excuses the majority of the community gives manufacturers here is remarkable. They are only guaranteeing that the clearcoat on future games will also have these same issues. I guess when all anyone wants to talk about is code it gives the pinball companies an opening to lower build quality and increase profit margins. I mean why not when the community as a whole doesn’t hold you accountable for flat out major defects. Crazy to me.

2 weeks later
#92 4 years ago
Quoted from darcangeloel:

It will be populated. Oddly I have to wait for them to finish the playfield then they ship me a box which I put my playfield in and once it gets to them then they will ship me a new one. Kind of annoying the game will be down for that long while waiting for the new pf to come back to me but meh it could be worse . The Stern rep was super nice he even said to keep playing it and enjoying the game while waiting.
He asked me if it was on route, or at home. It's at home, I wonder if they would have done things faster if it was on location.

Sounds like a great outcome. Good for Stern. I would hope all the pin manufacturers would do the same.

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