(Topic ID: 271104)

Bill acceptor on change machine running constantly

By desertT1

1 year ago



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  • 10 posts
  • 5 Pinsiders participating
  • Latest reply 1 year ago by desertT1
  • Topic is favorited by 1 Pinsider

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    #1 1 year ago

    I got a text that the bill acceptor on my change machine is running as if the rollers are going back and forth over and over. My friend isn’t sure if the service light came on and it stopped or what because he offered to unplug it not knowing if it would ever stop. Is this an indicator of something specific?

    I have had it for a few years and don’t know if I’ve ever cleaned the sensors. I got it used so if I didn’t, who knows when it was last cleaned. I’m going to head over there tomorrow and see if that does anything, but would like other ideas just in case.

    #2 1 year ago

    What brand acceptor is it?

    #3 1 year ago

    I've had things like this happen if someone puts a coin or some other crap in the BA, depends on the brand. Or if it's a stacking BA a bill could be stuck in the rollers but not making it all the way in.

    #4 1 year ago

    Have you tried running one of those cleaning cards through it? Mine get picky at times and a few good clean passes and they seem to return to normal. Good luck.

    #5 1 year ago

    Could be a piece of dust blocking sensor, open unit different brands open different ways, but shouldn't require tools and blow out with canned air and make sure complete bill path is clear and then unplug unit and restart.

    1 week later
    #6 1 year ago

    New update. My friend figured out that if you use a 1, everything is fine. Any other bill causes the issue. I was able to test this and confirmed. Now, I thought it was the rollers on the bill reader part of the unit that would go back and forth constantly, but it’s actually the rollers of the stacked portion that are constantly going.

    I cleaned the sensors on the reader, but did not know there were more in the stacker. But if that sensor was too dirty to take a 5, why wouldn’t it also be too dirty to take a 1?

    I will go back and clean the stacker sensors and see if there is an LED code on the stacker itself after trying to use a 5, which I have now found in the manual.

    I’d be open to other suggestions though, just to see what else might be the issue. I haven’t changed any dip switch settings in a very long time. I also want to try with a 10 and 20, just to see if maybe it’s the 5s causing the issue even though they never have before.

    Manual: http://www.vendingworld.com/Manuals/Coinco/MAG/Magpro.pdf

    99C91188-054A-4C31-865E-5D6A54F3B413 (resized).jpeg

    #7 1 year ago

    Have you tried a kit like this? Always works on mine.

    amazon.com link »

    #8 1 year ago
    Quoted from Yelobird:

    Have you tried a kit like this? Always works on mine.
    amazon.com link »

    No but I might as well. Do you just make one pass with it, or do you do multiple times with a single piece before tossing it?

    #9 1 year ago
    Quoted from desertT1:

    No but I might as well. Do you just make one pass with it, or do you do multiple times with a single piece before tossing it?

    You apply the cleaner per instruction and keep running it through till clean. I do it 7-8 times. Cleans readers, rollers, track, and all. Hope it works for you and doesn't hurt to clean it anyway. Good Luck.

    #10 1 year ago
    Quoted from Yelobird:

    You apply the cleaner per instruction and keep running it through till clean. I do it 7-8 times. Cleans readers, rollers, track, and all. Hope it works for you and doesn't hurt to clean it anyway. Good Luck.

    Thanks. Here’s to hoping.

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