Quoted from BigBen1975:About 80% of the time when I get one of the letters at the top or the button above them the machine takes away one of my lives.
Do you mean that the ball in play advances by one? If so, that means that the "Ball Count Unit Step Up" solenoid (at 10E on the schematic) fired. Can you verify that?
Do all three B-I-G letters cause the problem? Their relays (14C on the schematic) all share a yellow-brown wire from the 5000 point relay.
If it happens when you hit the top Advance button does it also happen when you hit the 5 rollover switches? (I don't know where they are.) The schematic for the Advance relay at 15E shows that the top Advance button and rollover switches should all fire the Advance relay. If they don't all have the problem that might be interesting.
That means that the Advance Unit is in the 2nd position (according to the schematic at 6A).
These items are all unrelated to the ball count as far as I can see so it seems likely that there's a short. Figuring out where it is will be hard without knowing where these things are relative to each other in the game. But if you can eliminate some of the possibilities that might help narrow down where the short is. It might also help to trigger the fault with the lights off to see if you can see a spark anywhere through a switch or wires touching, etc.
/Mark