(Topic ID: 225063)

Beware CPR preorder lists !

By pookycade

5 years ago


Topic Heartbeat

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  • 62 posts
  • 30 Pinsiders participating
  • Latest reply 5 years ago by dothedoo
  • Topic is favorited by 3 Pinsiders

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    #20 5 years ago
    Quoted from pookycade:

    Vid I would have been fine with any explanation that was reasonable and rational. They and the world don’t owe me anything. Instead they said I was on a waitlist - I was not, and therefore was guaranteed nothing -well they expect me to pay when it’s done so should be reciprocal. All he had to do was send a PM apology, even a “we screwed up, our bad”. He didn’t. But with their crappy response, sorry but it’s gonna go public. I wish them no ill, i want them to make money and not be stuck with playfields, I do want them to not do this again, my hope being this thread will make them not do this again. We shall see

    Count yourself lucky you even got an email back from CPR.

    #35 5 years ago

    Historically, CPR has had poor communication overall. Their product is in demand, so they feel they do not really need to go the extra mile on communication. It's a shame, but that seems to work for them. I guess you can act that way when you are the only show in town. See these posts:

    https://pinside.com/pinball/forum/topic/cpr-experience#post-4199581

    https://pinside.com/pinball/forum/topic/cpr-lacks-response-team#post-4237001

    https://pinside.com/pinball/forum/topic/cpr-email

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