Quoted from MinusWorlds:I’ve found CoinTaker to be very hit or miss. I was in on IMLE very early on but getting them to send me an invoice was like pulling teeth. Yes I got the game but it wasn’t a great experience.
Then I asked about MBrLE. Crickets. No response. Not even a “we don’t have pricing or details yet, but I’ll put you on the list”. I’ll be going elsewhere for MBrLE (if I go that route over original.) It’s a shame too because I would really like to build a rapport with a distributor instead of buying one here and one there.
I do love Cointaker and have purchased quite a few pins with them (3-4 this year alone). If there is one thing that keeps them from being top notch, it's definitely communication. I know they're super busy with shows, etc. but they should invest in a way to stay on top of customers. I always have to call/text/email for multiple days at a time in some cases, making me feel like a dick. But if we're shelling out 6-9k per pin, there should be some more hasty response times.
I too sent an email recently about MBLE and a few other questions, only 1 of the 4 I asked was answered and it wasn't this one, so I'm with you.