(Topic ID: 159406)

Best Stern distributor?


By Brian541

3 years ago



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  • 150 posts
  • 66 Pinsiders participating
  • Latest reply 3 years ago by LTG
  • Topic is favorited by 12 Pinsiders

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    #41 3 years ago

    With Sterns new pricing policy you will probably find that if you call (not just look at the website but call) most of the distributors mentioned this thread you will be quoted the same price. That said I've had great luck with JJ, it is very easy to get him on the phone, he responds very quickly to emails, and on a couple of occasions he has been able to get me replacement parts provided very quickly under warranty at no additional cost to me.

    #120 3 years ago
    Quoted from SuperPinball:

    I'm not sure if this is a industry wide standard but Starburst in Toronto charges for labor when doing warranty work. A friend of mine just got a Met premium and after a week, one of the coils went. They will pay for the coil part but my friend has to pay for the install which is $250. He only put 30 plays on his NIB purchase.

    Those are some high labor costs, I'm glad I know how to install my own coils.

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