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Quoted from frolic:it doesn't even count as "needing improvements"... more like "needs code". Very bare bones.
On the bright side, every code drop should significantly add features, not just tweaks, so it will be like getting a whole new game every time.
More like you got 10% of a game and each code drop gives you another 10% until Stern finishes up with 80-90% and calls it complete.
Quoted from cooked71::Rant start:
It makes me wonder if Stern are aware of this? Do they feel in any way ashamed or embarrassed? Are they aware how their customers feel about this? I feel like calling Gary or George directly and having an honest conversation about it. To discover what the thought process was that led to this game being sent out like this. I can't imagine they sat in a meeting room discussing how many ways they can screw their customers.
And sure, I know I shouldn't buy any more Stern Nib games until they change things ("you've only for yourself to blame"), but I like Stern games, and I like buying new ones. I don't want to miss out on buying Star Wars LE or whatever in protest. Once I have other options for buying fast playing games with great themes, I'll be buying those instead. But at the moment I'll be buying Sterns, and cursing them every time I think about what I had to do to get them to the standard they should have been when they shipped.
:Rant over:
IMO
Yes - they are aware of how unhappy people are and how they rushed out a game that they promoted as special with lots of design flaws and poor quality control. Ironically the very reason they rushed it (to celebrate 30 years) is a large part of why its turning out so poorly.
No - they don't feel ashamed or embarrassed, the money's in the bank and that's 99% of what matters to management and ownership at Stern. I don't think they sit around thinking how they can screw customers but they also don't really care too much about the customers. Although I have no first hand knowledge of this, I would bet that the design teams do care but can't do much about what management tells them to work on.
Why should they care? People keep buying the pins regardless of how many debacles happen.
I'm sorry you feel you have no option but to buy Stern. There are lots of options.
You know, something just occurred to me about how many people here react to different situations.
While these are very different situations in scope, attitude and details, the recent Treasure Cove debacle is a case where much of the community destroyed the guy for surely poor behavior in his treatment of a customer. Most everyone says they will never do business with TC again.
Stern issues a series of pins with crappy code, many quality issues, etc. Generally they have very little communication with their customers (outside the overworked staff who deals with the customers) about these major issues and often they abandon the pins to move on to the next one. However much people trash Stern's business practices and complain, they keep coming back for more.
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