Unfortunately I am not surprised. Hope you get it worked out.
Quoted from calprog:My Le died after 3 hours of play. The game is fun that is for sure. I am on early beta code.
First off shaker motor never worked. Not sure if this has been coded.
Next plastic piece on wheel mechanism broke it both places and apparently shorted the machine and burned a node board. This may be a issue as the ball does fly around this mechanism. I wonder if Stern tests these machines prior to production. Unbelievable!! Lol
Also toppers do not come with machine. They ship later I guess to the dist. They are checking.
I'll keep you posted how things turnout