Wanted to check in with the club and see if anyone has experienced this... I recently noticed that the "Turntable Arrow" RGB LED (the arrow above Batman's head) that leads the way to the turntable targets has lost the color Red. Blue and Green still work fine.
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I tried the "Single LED Test" in the service menu, and sure enough, when set to "R", the arrow itself is not lit up. When I proceeded to the "G" test, the arrow lit green, and the arrow lit blue for the "B" test.
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Tracing this back, it looks like this arrow is lit by one of the RGB LED's on the "Node board LED left upper Stern SPIKE II" with a SPN of 520-7028-00. I looked at the board, and it's all SMT, so that rules out me being able to fix it on my own right now.
My game is 9 months old, and I'm a bit surprised this single portion of a LED would "go out" so soon. Has anyone else experienced anything similar and are the LED node boards susceptible to failure? If so, what's the general consensus on how to guard against this (have spare boards on hand??...that's an expensive endeavor) or is there someone (outside of Stern) who does node board repair?
I've contacted Stern support to see what my options are and I'll report back here as to progress in case anyone runs into this in the future.
Thanks for any insight (and/or moral support).
Regards,
Whitney