Stern could fix a lot of their problems tomorrow.
- Start communicating with us customers MUCH better, especially regarding quality control issues and code status
- Create a Customer Loyalty progam to reward loyal and repeat customers, get creative, its not that hard
- Instead of taking customers for granted and exhibiting arrogance, be humble and show appreciation, charging for a VIP party isn't the answer
Since the "competition" isn't any better for the most part I'm assuming it won't happen anytime soon.
Whether they fix their house or not, I don't really care. I'm excited about buying a Batman66LE!
All of the other shit will work itself out, for better or worse, it always does.