Anyone else having this problem? This occurs, generally, after I have 2 or more balls stacked in the coffin lock. Basically the balls get hung up and simply will not drain on their own. I have to turn off the game, manually hold the stopper down and then shake the machine until the balls roll through and into the subway to the Mystery kickout.
It looks to me like there's 2 things going wrong:
1. There is not enough pitch to give the balls sufficient momentum to move quickly past the stopper. The game looks to be setup with correct pitch, according to the shooter lane bubble level
2. The stopper will drop, but does not stay down long enough to allow balls to pass by. When the game goes into ball search, the stopper will drop but then instantly return to the up position. Same thing when I put the game into diagnostics and do a coil test for the stopper: drop and instant return. No where near enough time to allow the balls to drain
I've had the game opened for a week now, and has already happened several times... usually during a great game and forcing me to abandon a high score :/
Anyone else seeing this?