I am still having this problem with my game. If the ball doesn't bounce off of the ramp it hits the end of the ramp and goes back up the ramp a an inch or so. I have watched videos of many other DI's and I see most balls drop in the hole as soon as it gets there. Mine is playable but really frustrating. I have leveled, tweaked and tried every other trick I have seen people post about without a resolution. Should I contact JJP about this?