Both of you from looking at your feedback appear to be good buyer/seller so maybe you both could withdraw your feedback and try to resolve it. Sounds simple I know but as I said I see nothing in either of your profiles that would lead me to believe either are dishonest or unreasonable people. Hope you can work it out.

I don't know how you could do any transaction without some level of unquestioned trust even in person.

Sure that would be the best outcome. I did not mean to imply they should not tell their stories, I was just suggesting how they could remedy the tit for tat on feedback.