Quoted from Atomicboy:
Noooooo................ they agreed to pay for it to be returned, I agreed to this as well, everything amicable, then because paypal didn't offer the type of return they expected from paypal's Canadian arm, where I could print a shipping label that would be charged to MOP (which believe me, would have been the very easy and simple way to go for everyone) I went back to them, and noted this, and told them they would have to find a way to pay for the return shipping another way. They could have sent me payment, paid for this and sent me a DHL company number to send it back to them, whatever they are capable of. They had stated before they would do this and take care of this, and from this point on I never heard from them again.
How many times do I have to write that I tried and tried to deal with them, and given them the benefit of the doubt here. READ THE EMAIL CORRESPONDENCE. Only after a complete lack of response to two of my emails did I then escalate a dispute I had to start within 45 days of when I first purchased, which was previously sitting dormant allowing the buyer and seller to work this out.
How again, did I do something wrong there? If he responded to me, found another way to pay for this return, I would have sent it (which was done eventually, but paid through paypal), he would have got, refunded or sent me a good one. Then this would have been over.
Again, what did I do wrong there? How could I have dealt with that better, read above and tell me please.
I would have expected to pay for the return shipping. When I purchase something I expect to be on the hook for return shipping if I don't like it. The only exception would be if the item arrived broken.
Sometimes I have a problem with something I've purchased at Ace Hardware, but they don't send someone to my home to pick it up.
I never understood the expectation of the seller to pay for return shipping.