(Topic ID: 299796)

Bad Operators

By lpeters82

52 days ago



Topic Stats

  • 10 posts
  • 9 Pinsiders participating
  • Latest reply 47 days ago by gonzo73
  • Topic is favorited by 1 Pinsider

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    #1 52 days ago

    Does anyone else have a vendor in their area that always routes trashed games? A major vendor in my area always has games with dirty playfields, no general illumination, broken parts, etc. Its frustrating seeing kids put money into these games and walking away disappointed. It's terrible for the hobby, but it does also make me appreciate those that do it well. Many great locations in Dubuque and Madison.

    20210903_193406 (resized).jpg
    #2 52 days ago

    Most operators have a phone number or website - you could contact them and let them know about issues.

    Speak with your wallet and notify the location where the game is at that the pinball machines aren't in good shape. Since most locations split revenue, ask them to follow-up with the operator.

    #3 52 days ago

    Just bought a bunch of games from an operator. You would believe how nasty some of them are!

    Most operators are aging out and don’t give a shite. The common answer is “they don’t make enough money, they aren’t worth it!”

    #4 52 days ago
    Quoted from Eric_S:

    Most operators have a phone number or website - you could contact them and let them know about issues.
    Speak with your wallet and notify the location where the game is at that the pinball machines aren't in good shape. Since most locations split revenue, ask them to follow-up with the operator.

    I am happy to contact most operators, but it honestly would be non-stop with this particular operator. They just don't care. When the location owner does call they pull the broken machine and replace it with a new machine. The problem is the new machines likely has an equal number of issues. They never actually fix anything.

    #5 52 days ago

    It's a cycle. If it's a one-of in a bar, it probably doesn't get played a lot, so they are out there less because it doesn't make money. If they're out there less, they are in worse shape, then they get played less.

    That being said, there are local machines that I don't play if I see a certain op's name on the game.

    #6 52 days ago

    I stayed at a hotel that had 2 games in the lobby and was gratified they were there until I went up to them. 1 had a 4 player game started with 2 balls stuck in the vuk. It stayed that way for 4 days. The other was so dirty you couldn't see the lit inserts. Both were newer pre-spike sterns and 1 was a limited edition.
    Noone at the hotel knew who maintained them. Wish I had brought my tools

    #7 52 days ago
    Quoted from lpeters82:

    It's terrible for the hobby,

    Remember - they aren't in the hobby. They are trying to make money. Plain and simple. Yeah, fixing games makes you more money, but there's a balance on time invested vs the return on investment of said maintenance. In your pic above? The operator, next time collections are done (unless he or his tech are contacted before that) will take the toy (figure? I can't make it out) out and just toss it.

    #8 52 days ago

    Another aspect of this is operators who rarely or never update code, even when the updates are massive improvements.

    #9 47 days ago
    Quoted from Isochronic_Frost:

    Just bought a bunch of games from an operator. You would believe how nasty some of them are!
    Most operators are aging out and don’t give a shite. The common answer is “they don’t make enough money, they aren’t worth it!”

    They definitely will not make enough money and will not be worth it if not maintained. Self-fulfilling prophecy.

    -1
    #10 47 days ago

    EDIT.

    So sorry,....thought we were discussing Fuller Brush Salesman.

    Hahaha.

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