Joe is as solid as they come - he missed it, called you back (wasn't ducking you), apologized, and ate $ 50 he didn't have to... THEN you post on Pinside ? For Christ's sake... At least change the title of your post now that this is resolved, only fair. I can tell you one stupid post like this that is not necessary and meant to hurt and can have a negative affect on a business - I've been there and it sucks. Joe's a good guy and I'd suspect this thread will grow to be 10 pages of people saying the same thing. He messed up, he's human, he made up for it without being asked cause he's a nice guy and he cares - now how about YOU be a nice guy and change the title of your post to reflect the resolution. For the small margins people in business in the hobby make to create great products like Joe does and then have to put up with this sort of nonsense it's a wonder anyone bothers...